Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Change Management > Change Management overview > Managing categories and phases > Creating a new category

Creating a new category

If you are an HPE Service Manager Administrator, you may want to create new change or task categories. You can create new category records by copying and modifying an existing record, or by creating a new record. Service Manager provides default category records that you can use or modify. The simplest way to create a new change or task category is to copy an existing record.

Creating a new change or task category may require that you create additional Service Manager components. Required tasks may include:

Design a new form
Add new fields to the database dictionary
Create necessary Link records
Create necessary Format Control records
Create Approval and Member (Reviewer) groups
Define alerts and associate any alert conditions with the phase definitions for the category you create
Create necessary scripts

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