Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Request Management > Request Management overview > Approvals in Request Management > Approval type group options

Approval type group options

Approval Type groups have options to approve, deny, or retract approvals for currently pending or future approvals.

Approval Group Options	Description
Approve One \| Deny One \| Retract One	Ability to approve, deny, or retract a current or future approval for this Approval Type group
Approve Current \| Deny Current	Ability to approve or deny current approvals for this Approval Type group
Approve All \| Deny All \| Retract All	Ability to approve all, deny all, or retract all approvals for this Approval Type group