Use > Survey > Service Manager Survey > SM Survey administrator tasks

SM Survey administrator tasks

The scheduled SM Survey feature shares the same framework as the survey integration. Most of the administrator tasks are the same as those for the survey integration. See the following topics in the Survey Integration section.

Configure the global survey settings

Create a new parameter

Create a new recipient

Create a predefined filter

The following administrator tasks are only for scheduled Service Manager Survey.

Design your own SM Survey questionnaire

Tailor the SM Survey template

Manage the self-service survey menu