Test the example Cascade Update

1. Click Tailoring > Database Manager.
2. In the Form field, type the following:  contacts
3. Press Enter.
   HPE Service Manager displays a list of forms matching your search criteria.
4. Double-click contacts.
   The contacts.g form opens.
5. Click Search.
   Service Manager displays a list of all contact records.
6. From the pull-down options menu, select Modify columns.
7. Use the drop-down arrow to change the company field to location.
8. Click Proceed.
9. Click in the heading of the location column to sort the list so that all contacts with the same location are shown together.
10. Open a second session of Service Manager.
11. Click Tailoring > Database Manager.
12. In the Form field, type the following: =location.
13. Click Search or press Enter. The Search location records form opens.
14. Click Search.
    Service Manager displays a list of all location records.
15. Double-click on an ACME HQ record in the record list.
    The ACME HQ location details form opens.
16. Change the location by typing ACME CORPORATE in the Location field.
17. Click Save.
    Service Manager displays the message:
    location record updated.
18. Revert to the first session of Service Manager, which is still showing the record list of contact records.
19. Click Refresh.
20. All of the ACME HQ locations are now ACME CORPORATE.

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Related concepts

Cascade Updates
Cascade Update example

Related tasks

Create a Cascade Update
Create a Cascade Delete
Create a Cascade Update/Delete Configuration Record
Create the example Cascade Configuration Record
Create the example trigger record