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Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Fixed defects
Service Manager 9.52 fixes the following defects.
| ID | Component | Summary | Fixed in versions |
|---|---|---|---|
| QCCR1E103680 | Applications | Error messages are not localized in the message bar | 9.52 |
| QCCR1E117157 | Applications | The DateTime YYYY-MM-DD format from SRC causes validation failure for user selections | 9.52 |
| QCCR1E118476 | Applications | The "Cancel" string on a button is truncated on pivot tables in Japanese and Russian version running in Internet Explorer 10 or Firefox | 9.52 |
| QCCR1E133704 | Applications | There is neither a "Subscription Add" field nor a "Subscription Remove" field in the OOB CI format | 9.52 |
| QCCR1E135157 | Applications | The system displays error messages incorrectly if a validation in a format control fails | 9.52 |
| QCCR1E136531 | Applications | WebService Error on assignment group change: A user does not have authorization to perform the Save action | 9.52 |
| QCCR1E136565 | Applications | Request module with one task creates two duplicate tasks | 9.52 |
| QCCR1E137014 | Applications | The Unload Manager needs improvement | 9.52 |
| QCCR1E137342 | Applications | When using an assignment rule, the system assigns a task record to an incorrect assignment group | 9.52 |
| QCCR1E137424 | Applications | Rule names and conditions are inconsistent with the rule definitions | 9.52 |
| QCCR1E137558 | Applications | SRC changes the service recipient and the contact when adding a comment to a ticket | 9.52 |
| QCCR1E137714 | Applications | Set Expected Change State (Add Attributes/Relationships) displays existing attributes and relationships | 9.52 |
| QCCR1E137743 | Applications | An SRC error occurs in the Manage Catalog section when the system registers a date time field for user selection | 9.52 |
| QCCR1E137753 | Applications | There is no right control in the kmdocument Object | 9.52 |
| QCCR1E137986 | Applications | The system displays an exception when approving the quote for a bundle by using SRC | 9.52 |
| QCCR1E138027 | Applications | The web client login performance is very slow when working with a case-sensitive Oracle database | 9.52 |
| QCCR1E138099 | Applications | The sloresponse record does not contain valid data in the timezone, holiday and calendar fields | 9.52 |
| QCCR1E138223 | Applications | The system displays an incorrect value list in the "modify columns" function | 9.52 |
| QCCR1E138298 | Applications | The Custom field in the Eventin record is not mapped to a field in the Contacts table | 9.52 |
| QCCR1E138441 | Applications | The Add Attributes/Relationships wizard displays existing relationships | 9.52 |
| QCCR1E138747 | Applications | axces.apm displays a RAD loop when a record has been modified before update | 9.52 |
| QCCR1E138792 | Applications | The SRC system performance is poor when ordering an item with many user selections | 9.52 |
| QCCR1E138921 | Applications | The system displays Alertlog truncation errors in sm.log | 9.52 |
| QCCR1E66708 | Applications | The Status field of an Incident record is hardcoded | 9.52 |
| QCCR1E66712 | Applications | The Category items in the Incident module are hardcoded | 9.52 |
| QCCR1E66713 | Applications | The Area items in the Incident module are hardcoded | 9.52 |
| QCCR1E66717 | Applications | The Sub-area items in the Incident module are hardcoded | 9.52 |
| QCCR1E66731 | Applications | The Closure Code field of an Incident record is hardcoded | 9.52 |
| QCCR1E66732 | Applications | The New Update Type field of an Incident record is hardcoded | 9.52 |
| QCCR1E66733 | Applications | The Category field of a Change record is hardcoded | 9.52 |
| QCCR1E66734 | Applications | The Sub-category field of a Change record is hardcoded | 9.52 |
| QCCR1E66735 | Applications | The Approval Status field of a Change record is hardcoded | 9.52 |
| QCCR1E66779 | Applications | The Status field of a Change record is hardcoded | 9.52 |
| QCCR1E66786 | Applications | The Change Phase field in a Change record is hardcoded | 9.52 |
| QCCR1E66787 | Applications | The Risk Assessment field of a Change field is hardcoded | 9.52 |
| QCCR1E66788 | Applications | The SOX Classification field of a CI record is hardcoded | 9.52 |
| QCCR1E94058 | Applications | The "Advanced..." string is truncated in Russian versions | 9.52 |
| QCCR1E95562 | Applications | The "Edit in Place" string is hardcoded | 9.52 |
| QCCR1E95986 | Applications | All Completion codes are hardcoded in the Problem, Interaction, and Incident modules | 9.52 |
| QCCR1E96011 | Applications | The Status, Phase, Impact, Urgency, Priority fields are hardcoded | 9.52 |
| QCCR1E96261 | Applications | Some fields in Change records are hardcoded | 9.52 |
| QCCR1E96526 | Applications | The Closed status and the Abandoned status are hardcoded | 9.52 |
| QCCR1E97040 | Applications | The options in the More menu on the System status page are hardcoded | 9.52 |
| QCCR1E98057 | Applications | Strings in the pop-up windows are not translated when saving an Interaction | 9.52 |
| QCCR1E98474 | Applications | The system displays garbled strings in the HTML template title | 9.52 |
| QCCR1E98940 | Applications | Value strings in the phase and status column of the Related Records tab are not translated | 9.52 |
| QCCR1E101260 | Documentation | The online help contains no information about the Service Catalog status mapping functionality | 9.52 |
| QCCR1E116831 | Documentation | The Service Manager help is updated to remove statements about removed HTML notifications | 9.52 |
| QCCR1E119372 | Documentation | Incorrect Mandanten restricting scripts are documented in the Service Manager help | 9.52 |
| QCCR1E128687 | Documentation | Documentation has insufficient information about the Read Timeout and Connect Time parameters for the doHTTPRequest method | 9.52 |
| QCCR1E129340 | Documentation | The documentation uses a very uncommon displayscreen as an example | 9.52 |
| QCCR1E134958 | Documentation | Special characters are not documented for the Restful API | 9.52 |
| QCCR1E134998 | Documentation | License tracking information in the Service Manager Help Center is unclear | 9.52 |
| QCCR1E138199 | Documentation | The Service Manager Help Center does not provide information about the image types supported by Smart Analytics Image server OCR | 9.52 |
| QCCR1E138479 | Documentation | Service Manager installation documentation contains obsolete information that applies to RHEL 5 | 9.52 |
| QCCR1E138942 | Documentation | The Performance-7 alert is added to the list of system alerts in the Help Center | 9.52 |
| QCCR1E103600 | Localization | Text in the "Activity" section is truncated in German and Turkish | 9.52 |
| QCCR1E104767 | Localization | The string "standard" in dropdown list is hardcoded | 9.52 |
| QCCR1E104770 | Localization | The drop down list for "Calendar Name" should be localized | 9.52 |
| QCCR1E137639 | Localization | Ruleset validation messages are not localized in Service Manager | 9.52 |
| QCCR1E65263 | Localization | Non-localized strings appear on workflow pages | 9.52 |
| QCCR1E74665 | Localization | Workflow UI of Process Designer has not been translated into Arabic Language on web client | 9.52 |
| QCCR1E137255 | Mobility client | Pop-up messages are not displayed in the Mobile client when you set a reminder | 9.52 |
| QCCR1E138601 | Mobility client | You cannot log in to the Mobility client in Chrome 56 | 9.52 |
| QCCR1E138751 | Server | The svc_import command does not support importing single or multiple .xml files to the Service Manager database. | 9.52 |
| QCCR1E138493 | Server | When you replace an incorrect value in the Affected CI comfill box with a correct value, you must still click the Fill button | 9.52 |
| QCCR1E136043 | Server | You must click the fill button on the affected service to save a new interaction if you entered a value manually | 9.52 |
| QCCR1E137950 | Server | You are unable to call the menu from the command line in the Windows client | 9.52 |
| QCCR1E137985 | Server | SRC does not enforce the maximum attachment size when used with Service Manager RTE 9.50.0025 | 9.52 |
| QCCR1E138280 | Server | Date calculations fail after you upgrade to Service Manager 9.41 | 9.52 |
| QCCR1E138429 | Server | The workflow list is not displayed in a Service Manager system that uses an Oracle database | 9.52 |
| QCCR1E138823 | Server | When you export a QBE list or View, an incorrect number of rows is returned | 9.52 |
| QCCR1E138426 | Server | You cannot sort a list of Changes by "Affected CI" | 9.52 |
| QCCR1E139142 | Server | The configuration of the content.cfg file changes after you upgrade IDOL | 9.52 |
| QCCR1E138386 | Server | The SmartEmail process hangs and cannot be stopped | 9.52 |
| QCCR1E138340 | Server | A Signal 11 error occurs when you push CI relationships from UCMDB to Service Manager | 9.52 |
| QCCR1E138062 | Server | Mandanten query conditions are appended to the search string when you refresh a Queue if multiple users are logged in | 9.52 |
| QCCR1E138899 | Server | Integrations between BSM and SM that have SSL enabled fail with an SSLHandshake exception | 9.52 |
| QCCR1E138583 | Server | Service Manager server startup performance is slow | 9.52 |
| QCCR1D230912 | Service Portal | Text strings in the Swedish Add Aggregation UI are hardcoded | 9.52 |
| QCCR1D230958 | Service Portal | The string "Close support request" in the Support Request Detail UI is harcoded | 9.52 |
| QCCR1E137731 | Service Portal | Support requests cannot be integrated to Service Portal if the login user and backend user are different | 9.52 |
| QCCR1E138331 | SRC | SRC runs slowly after you click Request when many items and user options are in one bundle | 9.52 |
| QCCR1E138792 | SRC | The SRC system performance is poor when ordering an item with many user selections | 9.52 |
| QCCR1E130380 | SRC | Item cost does not include additional costs when an item is added into shopping cart | 9.52 |
| QCCR1E137565 | SRC | Questions and answers are not displayed in the correct language when you use SRC in SSO mode | 9.52 |
| QCCR1E137640 | SRC | The approver is not displayed in the upper right corner of SRC | 9.52 |
| QCCR1E137794 | SRC | The "src.ui.disableAutomaticFillLookupField=false" SRC parameter does not work as expected | 9.52 |
| QCCR1E136779 | Web client | You cannot drag and drop content to text area controls | 9.52 |
| QCCR1E137549 | Web client | The workflow transition arrow is not refreshed by WorkflowHistory records | 9.52 |
| QCCR1E74632 | Web client | The Risk list that is displayed when you create a new Change is not translated | 9.52 |
| QCCR1E120320 | Web client | The captions for the "Previous Page" and "Next Page" buttons are truncated in "Knowledge Search Results" page in the accessible.do page | 9.52 |
| QCCR1E104196 | Web client | The accessible client does not display graphics for options on formats | 9.52 |
| QCCR1E138387 | Web client | Nothing happens when you click on Service Catalog from the System Navigator | 9.52 |
| QCCR1E130535 | Web client | When the select column list is open, JAWS reads out the webtier name incorrectly | 9.52 |
| QCCR1E138190 | Web client | The close icon ("X") in the shortcut list dialog does not work | 9.52 |
| QCCR1E138191 | Web client | The Help button is no longer in focus when you exit the shortcut list dialog | 9.52 |
| QCCR1E138197 | Web client | You cannot move the focus to "HPE Service Manager", which should be a link that is recognized by the screen reader | 9.52 |
| QCCR1E138198 | Web client | JAWS reads incorrect information when the focus is on the "photo" button | 9.52 |
| QCCR1E138283 | Web client | The keystroke for opening the contextual menu in column headers is not included in the Service Manager help | 9.52 |
| QCCR1E138183 | Web client | The focus does not move to the first list item when you open the context menu from a table column header | 9.52 |
| QCCR1E137621 | Web client | When you log in to the web client in Japanese, the caption for the Cancel button in the fill popup window is truncated | 9.52 |
| QCCR1E97921 | Web client | The text for translations of "Count Records" in RecordLists runs over the border of the button | 9.52 |
| QCCR1E138466 | Web client | You cannot easily troubleshoot a particular user session in the webtier log | 9.52 |
| QCCR1E65091 | Web client | Buttons on the Response and Availability tabs for SLA are not displayed correctly in Russian | 9.52 |
| QCCR1E131576 | Web client | Captions for buttons with balloon help settings cannot be displayed in accessible.do, and the balloon help is not displayed in index.do | 9.52 |
| QCCR1E137296 | Web client | The Web client fails to display a true/false value list that has images enabled | 9.52 |
| QCCR1E138029 | Web client | Poor performance when you save a large amount of text in the HTML editor in the webtier | 9.52 |
| QCCR1E138148 | Web client | A jsError occurs when you save an incident without values for several required fields and the text area edit mode is locked | 9.52 |
| QCCR1E138372 | Web client | Incorrect indentation in text area fields when the "compactlayout" parameter is set to true | 9.52 |
| QCCR1E138645 | Web client | The focus does not stay in a text area control after you save a record | 9.52 |
| QCCR1E137013 | Web client | The focus is lost when you view another browser tab and then return to the Service Manager browser tab | 9.52 |
| QCCR1E138690 | Web client | Error messages in the web client are still truncated after you maximize the window in Internet Explorer | 9.52 |
| QCCR1E138293 | Web client | After changing the font size, the error text message is capitalized | 9.52 |
| QCCR1E138128 | Web client | When you hover the mouse over the read-only "Transition Type" field, the field appears to be clickable | 9.52 |
| QCCR1E99192 | Web client | "Count Records" is not translated in Hebrew versions of Service Manager | 9.52 |
| QCCR1E137783 | Web client | "The value in this field is invalid" error message when try to save dates in Task Planner in a format that is not mm/dd/yy | 9.52 |
| QCCR1E137349 | Web client | The transition type is not displayed properly after you modify the rule sets of one manual transition | 9.52 |
| QCCR1E96028 | Web client | Workflow phase names in the Workflow Editor are not localized | 9.52 |
| QCCR1E138073 | Windows client | Only the records related to the first chart in a dashboard are opened when you click on the total number of tickets | 9.52 |
| QCCR1E119531 | Applications | A SQL error is reported if the dbdict assignment has an a2 alias table when you upgrade from SM920 | 9.51 |
| QCCR1E136525 | Applications | The rootcause datadict is missing after you cancel an IR Regen and add a new dbdict | 9.51 |
| QCCR1E136576 | Applications | Fields related to the Approval tab in each module are not localized | 9.51 |
| QCCR1E136054 | Applications | When cm3t Calendar Mapping is disabled, you cannot display Change Tasks | 9.51 |
| QCCR1E133193 | Applications | Applications Patch Manager does not create proper A-Tables | 9.51 |
| QCCR1E135401 | Applications | Viewed and Used Solution records are not created in the kmusagehistory table when you use Smart Analytics Smart Search | 9.51 |
| QCCR1E136842 | Applications | A "Bracket Mismatch" error occurs when you perform a Context Aware search | 9.51 |
| QCCR1E137160 | Applications | "No valid document ids or references supplied" error messagae in Smart Search | 9.51 |
| QCCR1E137452 | Applications | You receive an error message when you add a knowledge library in a different case | 9.51 |
| QCCR1E134839 | Applications | You cannot hide the "Problem" check box in the KM search form | 9.51 |
| QCCR1E133493 | Applications | The text string "Calculate Related Record Count" is truncated in French and Russian versions of Service Manager | 9.51 |
| QCCR1E135725 | Applications | The English word "and" is not translated when multiple fields names for mandatory fields are displayed in a RuleSet | 9.51 |
| QCCR1E137035 | Applications | Service Manager servlets crash when too many CIs are related to a service | 9.51 |
| QCCR1E137078 | Applications | The cc.gotoprob application displays the wrong results when the search initialization process sets fields in $L.file | 9.51 |
| QCCR1E137164 | Applications | Updates to a parent incident are not propagated to child incidents, and an error is shown in the web client message window | 9.51 |
| QCCR1E80241 | Applications | Incorrect message about missing date and author information in the Feedback tab when you retire a document | 9.51 |
| QCCR1E91572 | Applications | When you view a KM document in Firefox, the summary box sometimes overlaps with the content of the document | 9.51 |
| QCCR1E136444 | Applications | kmknowledgebaseupdates records are not created as expected when you execute a ScriptLibrary to update a KM document by using a schedule record | 9.51 |
| QCCR1E137106 | Applications | The message "Working copy document... was created for revision" does not match the status to which the document is set | 9.51 |
| QCCR1E137108 | Applications | An endless loop occurs if a duplicate key error occurs when EventIn inserts an Incident | 9.51 |
| QCCR1E137128 | Applications | Error message every time that you create and save a new Problem record | 9.51 |
| QCCR1E137431 | Applications | Request Quote is not created and RAD stack errors are generated | 9.51 |
| QCCR1E137607 | Applications | Duplicate category links are displayed when you view non-cart catalog requests in Service Catalog and set the screen size to small | 9.51 |
| QCCR1E136703 | Applications | Schedule records are not generated when Interactions are created and the approval status is already approved | 9.51 |
| QCCR1E137157 | Applications | JavaScript dates in TimePeriods are always processed in GMT/UTC, and ignore the operator's actual timezone | 9.51 |
| QCCR1E137194 | Applications | You cannot add new solution matching records | 9.51 |
| QCCR1E136861 | Applications | The text string "Cannot create Preview" in HTML template is not localized | 9.51 |
| QCCR1E136862 | Applications | Survey notification emails include incorrect information | 9.51 |
| QCCR1E134830 | Applications | The performance of KMTriggers is poor | 9.51 |
| QCCR1E136573 | Applications | Smart Classification of Smart Ticket functionality works inconsistently for the values of the Affected Service field | 9.51 |
| QCCR1E136239 | Applications | Text inside knowledge documents is not displayed correctly for users in certain knowledge groups | 9.51 |
| QCCR1E137068 | Applications | No email notification is sent for the Deployment Approval | 9.51 |
| QCCR1E136652 | Applications | An incorrect "Checkboxes (allow multiple selections)" option exists in OOB deployments | 9.51 |
| QCCR1E137161 | Applications | User option validation for date/time does not work when an Item is in a bundle | 9.51 |
| QCCR1E137020 | Applications | Republish functionality does not work in some specific scenarios | 9.51 |
| QCCR1E70706 | Applications | When you enter search criteria on the Approved Documents page of Knowledge Management, the Enter key does not work | 9.51 |
| QCCR1E80369 | Applications | Error messages are generated when you click "Return for Revision" in KM Docs and the negdatestamp field of the activityKMDoc records are empty | 9.51 |
| QCCR1E136389 | Applications | The view variable is not cleared when you select a new view in the Configuration Management module | 9.51 |
| QCCR1E134189 | Applications | The approval status of ticket is not updated when folder entitlement is enabled | 9.51 |
| QCCR1E125073 | Applications | Duplicate key errors may occur when you add Problem Tasks | 9.51 |
| QCCR1E136847 | Applications | Slow performance occurs when you save a Change if many CIs are related to a service | 9.51 |
| QCCR1E136026 | Applications | Smart Search indexes data too slowly | 9.51 |
| QCCR1E135750 | Applications | Unexpected results when adding imTask module to Mobile application | 9.51 |
| QCCR1E55406 | Applications | Change records are not saved if only the Activity New Update field is updated and the "Cancel" button is pressed | 9.51 |
| QCCR1E135412 | Applications | Hot Topic Analytics does not work for the Change Management module | 9.51 |
| QCCR1E136795 | Applications | The approval of Changes via eventin fails even when the approver belongs to the Currently Pending group | 9.51 |
| QCCR1E137053 | Applications | When you return a KM document to review, a required text popup to enter the reason for "Return to Review" is missing | 9.51 |
| QCCR1E135333 | Documentation | The Service Manager help center lacks information about the best practices for moving Array fields to an alias table | 9.51 |
| QCCR1E136765 | Documentation | The Service Manager Programming Guide does not explain how to access a javascript class definition from another javascript | 9.51 |
| QCCR1E136067 | Install and upgrade | Change Category, Change Task Category, Problem Phase, and Interaction Status are not localized on the Todo view after an upgrade | 9.51 |
| QCCR1E137576 | Install and upgrade | SXAdapterVersion table data is missing after an upgrade | 9.51 |
| QCCR1E131119 | Install and upgrade | There is no tool for applying Service Manager Server patches on Windows | 9.51 |
| QCCR1E137018 | Integrations | Case Exchange between SAW and SM freezes and hangs indefinitely when an image is embedded in the description of an Incident | 9.51 |
| QCCR1E133866 | Localization | The text string "Workflowphase" on the "View Ruleset Used in" page is unlocalized | 9.51 |
| QCCR1E137145 | Server | LDAP error messages are displayed to the end users incorrectly | 9.51 |
| QCCR1E136275 | Server | Users cannot perform approvals if their username is stored in lowercase in the Approval table and in uppercase in the Operator table | 9.51 |
| QCCR1E135662 | Server | When you use "Chart by field count" for the pcsoftware table, the value of "logic.name" is displayed instead of "display name" | 9.51 |
| QCCR1E127205 | Server | The -debug option incorrectly turns on the keepmail option and turns off scml.chk for JavaMail | 9.51 |
| QCCR1E127602 | Server | The Search tab closes when you perform an Advanced Knowledge search that includes wildcards against the "title" field | 9.51 |
| QCCR1E135364 | Server | There are duplicate lines in the Description field of a Problem | 9.51 |
| QCCR1E136718 | Server | Unload of the pcsoftware table generates a loop and never ends | 9.51 |
| QCCR1E137127 | Server | The system displays error messages when you try to save or update an Approval record after an upgrade | 9.51 |
| QCCR1E137346 | Server | When you use Javascript to attach files that include Japanese text to a ticket, the file cannot be opened correctly in the Windows client | 9.51 |
| QCCR1E137402 | Server | The system displays the "Field logical.name not mapped to the database" error message when you search for a device file | 9.51 |
| QCCR1E137653 | Server | The system displays the HTTP 401 error when consuming a web service from Service Manager | 9.51 |
| QCCR1D232942 | Service Portal | Error when you log a new Generic Support request from Propel to Service Manager and choose "Other - See Description" as the affected service | 9.51 |
| QCCR1D231430 | Service Portal | You can add comments to a closed request in Propel | 9.51 |
| QCCR1D228120 | Service Portal | Some drop-down lists in Service Manager and Propel data exchange are unlocalized | 9.51 |
| QCCR1E137620 | SRC | Date are not displayed correctly in East Asian language versions of SRC | 9.51 |
| QCCR1E137465 | SRC | There is a redundant sub-folder in the SRC .zip package | 9.51 |
| QCCR1E136545 | SRC | When you select a category from SRC KM Search results, the browser does not return to the top automatically | 9.51 |
| QCCR1E131667 | SRC | Lines submitted in a multi-text field in SRC are missing from the field when you view it in the Windows client | 9.51 |
| QCCR1E137415 | SRC | The SRC migration tool does not support SRC 9.51 | 9.51 |
| QCCR1E136570 | SRC | The Service button is missing after you use Service Assistant in SRC | 9.51 |
| QCCR1E136433 | SRC | Date Validation using tod() for Item Options in SRC not working as expected | 9.51 |
| QCCR1E135240 | SRC | SRC Options are filled and displayed even if the Visible condition is false | 9.51 |
| QCCR1E137794 | SRC | The "src.ui.disableAutomaticFillLookupField=false" SRC parameter does not work as expected | 9.51 |
| QCCR1E136291 | SRC | Survey can create interactions for inactive categories (such as complaint and compliment) in SRC | 9.51 |
| QCCR1E134353 | Web client | The logo is not printed when you print a ticket | 9.51 |
| QCCR1E136947 | Web client | Language selection in the Web client does not work sometimes | 9.51 |
| QCCR1E136481 | Web client | The focus does not stay in a comfill field with an array after the value is input by using the Fill button in Accessible mode in Firefox and Chrome browsers | 9.51 |
| QCCR1E137487 | Web client | Webtier branding is not applied to the login page | 9.51 |
| QCCR1E133498 | Web client | Groups collapse and expand when a form that contains a workflow in Firefox is refreshed after you perform a fill | 9.51 |
| QCCR1E136918 | Web client | Single quote characters in DVD expressions are replaced with underscore characters | 9.51 |
| QCCR1E133783 | Web client | When you use the data filter to modify a pivot table in a dashboard, the modification is not taken account when you export the pivot table to a PDF | 9.51 |
| QCCR1E133388 | Web client | Auto complete stops responding because of JavaScript error | 9.51 |
| QCCR1E134994 | Web client | Hover form functionality does not work for Array fields | 9.51 |
| QCCR1E136687 | Web client | Web client hangs when you try to edit an inbox that has more than 20 filter definitions | 9.51 |
| QCCR1E135254 | Web client | Error message in layer between ticket screen and Fill search format | 9.51 |
| QCCR1E136206 | Web client | The first Tab of a Notebook is not reset to be active after an Interaction record is closed and the page returns to a blank Interaction | 9.51 |
| QCCR1E135560 | Web client | Data Changed Event has intermittent behaviors on Comfill field in Web Client | 9.51 |
| QCCR1E136511 | Web client | Validation for "Less Than Or Equals" does not work in Condition Editor if the value is 0 | 9.51 |
| QCCR1E136526 | Web client | The system intermittently fails to add attachments to Interaction from Catalog Request | 9.51 |
| QCCR1E136945 | Web client | The system displays a wrong error message when you enter an invalid password by logging in through a link in an email | 9.51 |
| QCCR1E136982 | Web client | Data Changed events that are configured for Comfills are not triggered when the focus is not on the Comfill | 9.51 |
| QCCR1E137015 | Web client | Errors occur when XML names contain the character "é" in svc.options | 9.51 |
| QCCR1E137095 | Web client | The focus is lost and auto-complete does not work when you select a value from an array-type Comfill by clicking the mouse button fast | 9.51 |
| QCCR1E137207 | Web client | LW-SSO prevents the "mode" cookie from being created, and ess.do logouts are redirected to index.do from goodbye.jsp instead of ess.do | 9.51 |
| QCCR1E137270 | Web client | IT agents cannot share a KM document link or a Service Catalog item link to other IT agents in an IT Collaboration conversation | 9.51 |
| QCCR1E137608 | Web client | You cannot keep textarea control in edit mode by default | 9.51 |
| QCCR1E136172 | Windows client | The Date widget does not work consistently on Windows client | 9.51 |
| QCCR1E136266 | Windows client | "Wrap label" does not have a "Justification" property and cannot be right-aligned | 9.51 |
| QCCR1E136341 | Windows client | Startup menu labels are missing on Windows client after an upgrade | 9.51 |
| QCCR1E130401 | Applications | All Survey emails display the same content in the Description field | 9.50 |
| QCCR1E130962 | Applications | SLO does not work according to the condition set in Request Management | 9.50 |
| QCCR1E132719 | Applications | Calendar works very slow when its related globallists includes lots of values | 9.50 |
| QCCR1E132937 | Applications | When notification emails for multiple surveys are sent to the same recipient, the oldest survey notification email is incorrectly sent each time | 9.50 |
| QCCR1E133386 | Applications | Disable OOB RAD email notification | 9.50 |
| QCCR1E134331 | Applications | Normalized.query is not displayed correctly when you set a date field in the filter of a view | 9.50 |
| QCCR1E127564 | Applications | Dates entered in SRC items are shown in SM user options as GMT. | 9.50 |
| QCCR1E123684 | Applications | Performance issue when you work with cm3r data and a time period is defined | 9.50 |
| QCCR1E129720 | Applications | The Calendar's description box displays "null" on multiple lines | 9.50 |
| QCCR1E57229 | Applications | The Query file name is incorrectly spelled in the "incidents" data map | 9.50 |
| QCCR1E122910 | Applications | Purge/Archive does not work correctly | 9.50 |
| QCCR1E84450 | Applications | Cannot import archived Incident records to SM | 9.50 |
| QCCR1E67554 | Applications | Cannot stop the alert scheduler by using the "s" command from the system status | 9.50 |
| QCCR1E125009 | Applications | Unrecoverable error in RAD: contract.software.compliance on the init.model panel | 9.50 |
| QCCR1E130107 | Applications | Templates with quotation marks in the name cause issues | 9.50 |
| QCCR1E131254 | Applications | The "Page" option still exists in the "Set Reminder" function | 9.50 |
| QCCR1E132791 | Applications | An incorrect long SRC URL is generated by Service Manager when "querysecurity" is disabled and "WebServer URL" is set in the System Information Record | 9.50 |
| QCCR1E132892 | Applications | The list of filters for certain operations is not sorted alphabetically | 9.50 |
| QCCR1E133169 | Applications | An error occurs when you try to export data from the cm3r table | 9.50 |
| QCCR1E133459 | Applications | Changes made to views in the "to-do" queue override the default settings applied in "My Preferences" | 9.50 |
| QCCR1E133500 | Applications | The legacy Smart Search feature does not work as expected | 9.50 |
| QCCR1E133971 | Applications | Variables do not work in the stored.query RD application | 9.50 |
| QCCR1E134320 | Applications | The performance of the Data Migration Tool is not good in normal update mode | 9.50 |
| QCCR1E134741 | Applications | An error message is displayed when you close a page in Service Desk by clicking the "X" button | 9.50 |
| QCCR1E69293 | Applications | State and Process "base.search" references other records in the system that do not exist.This State and Process is not used and should be deleted. | 9.50 |
| QCCR1E8946 | Applications | Typo in scmessage | 9.50 |
| QCCR1E123062 | Applications | A blank pop-up window is displayed when you change an expired password and the LDAP server is down | 9.50 |
| QCCR1E125088 | Applications | Background process does not work with kmgroup records because the $G.km.environment variable is null | 9.50 |
| QCCR1E127789 | Applications | Login is very slow if the SLA table contains a large number of records | 9.50 |
| QCCR1E122083 | Applications | After you upgrade to Service Manager Codeless, the Process Designer Content Pack version information is not updated correctly | 9.50 |
| QCCR1E127171 | Applications | Need to update RAD sm.patchrel.write.file on the logic of disconnect panel | 9.50 |
| QCCR1E101463 | Applications | After daylight saving time (DST) starts, Scheduled Maintenance Tasks creates one incident a minute for two to three hours | 9.50 |
| QCCR1E127195 | Applications | Unable to create Incidents by using Scheduled Maintenance Tasks | 9.50 |
| QCCR1E134458 | Applications | Set Reminder (us.set.reminder) does not take into account imTask records | 9.50 |
| QCCR1E134735 | Applications | The scheduler does not initialize the environment variables consistently in the foreground | 9.50 |
| QCCR1E64152 | Applications | Log-in Performance Improvements: Global List Evaluation Improvements | 9.50 |
| QCCR1E64156 | Applications | Log-in Performance Improvements: Improve build.list and fillcombo to benefit from the select column functionality | 9.50 |
| QCCR1E129700 | Applications | An Array field saves an incorrect value selected from a global list of countries | 9.50 |
| QCCR1E134993 | Applications | Scheduled exports do not contain delimiters between the record columns | 9.50 |
| QCCR1E67589 | Applications | The capability word 'mod.time.limit' does not actually do anything and should be removed | 9.50 |
| QCCR1E125231 | Applications | Incorrect date calculation using holidays and dutyhours | 9.50 |
| QCCR1E125775 | Applications | Context-aware search is triggered automatically only when you change the description of an incident | 9.50 |
| QCCR1E133561 | Applications | The "kmknowledgebasetemp" datadict record is missing | 9.50 |
| QCCR1E133739 | Applications | When the Smart Analytics training process interrupted for some time, it cannot be resumed | 9.50 |
| QCCR1E134554 | Applications | When Smart Analytics indexes a large number of records and once KMUpdate crashes, the system cannot resume indexing from the break point | 9.50 |
| QCCR1E134615 | Applications | The Installation guide is not clear about how to set up distributed servers | 9.50 |
| QCCR1E134641 | Applications | When an Assignment Group of Incidents is empty, the text "NULL" in the Grouping View is not localized | 9.50 |
| QCCR1E134702 | Applications | Context aware search is slower than global search | 9.50 |
| QCCR1E135072 | Applications | Some data is lost when Smart Search indexes a library that has millions of data points | 9.50 |
| QCCR1E135335 | Applications | The minimum training sample setting is ignored | 9.50 |
| QCCR1E135336 | Applications | The Smart Ticket setting for the minimum number of training samples is used as the maximum number of training samples | 9.50 |
| QCCR1E135853 | Applications | You cannot initiate a search by pressing Enter | 9.50 |
| QCCR1E136024 | Applications | The first search for each key word after indexing results in a timeout | 9.50 |
| QCCR1E136029 | Applications | Smart Analytics incremental indexing fails and cannot recover | 9.50 |
| QCCR1E136410 | Applications | Data is lost when the catalog library is indexed | 9.50 |
| QCCR1E136533 | Applications | The default stop phase is empty in qssp on a Linux distribution | 9.50 |
| QCCR1E107968 | Applications | UCMDB customer ID of 1 is not allowed in Company records | 9.50 |
| QCCR1E124589 | Applications | Auto-closure does not work properly in SM when logical.name is enabled in BDM mapping | 9.50 |
| QCCR1E128690 | Applications | IDOL emebedded JRE6 should be removed from the Smart Analytics package | 9.50 |
| QCCR1E131250 | Applications | When you use a mobile phone to take a photo of a computer screen, Smart Analytics cannot recognize the text in the photo | 9.50 |
| QCCR1E133663 | Applications | Operations Orchestration flows cannot be automatically triggered when a change is approved | 9.50 |
| QCCR1E135017 | Applications | The task phase is delayed if one task succeeds while the other fails in a Service Manager and Operations Orchestration integration | 9.50 |
| QCCR1E119210 | Applications | The "State", "phase", and "category" fields are not localized in some Request Fulfillment, Time period, and Change forms | 9.50 |
| QCCR1E125623 | Applications | Buttons are not grayed out as expected when you use wizards in the Mobility client | 9.50 |
| QCCR1E133292 | Applications | When you change the sub-category of requests and changes, the category and subcategory lists are hard-coded | 9.50 |
| QCCR1E133293 | Applications | When you create a change or timeperiod, the model and category names contain hard-coded values | 9.50 |
| QCCR1E116592 | Applications | The subscribed service is missing from the Subscription Item when you set the Subscription Request Model to "Change Management" | 9.50 |
| QCCR1E120848 | Applications | The Activity log is corrupted after switching category | 9.50 |
| QCCR1E121582 | Applications | The Affected Services list retains information when you remove all Affected CIs | 9.50 |
| QCCR1E124420 | Applications | The Affected Services list retains information even when you remove all the Affected CIs | 9.50 |
| QCCR1E124498 | Applications | Error message when you enter the "Affected CI" in a Change | 9.50 |
| QCCR1E124499 | Applications | Display error when clicking either the "View Opened Tasks" option or the "Create New Task task" optionin the Change logging phase | 9.50 |
| QCCR1E124806 | Applications | Change Management record search does not work when you use the "Opened by", "Updated By", and"Closed by" fields | 9.50 |
| QCCR1E125529 | Applications | An invalid global list is set for the "phase" field in the standard change workflow form | 9.50 |
| QCCR1E127575 | Applications | The Change phase is still changed when you click the "No" button on the confirmation pop-up window | 9.50 |
| QCCR1E128408 | Applications | The Change title and Change Task title on the Details page are hardcoded | 9.50 |
| QCCR1E128572 | Applications | When you open a Change, no activity record is created | 9.50 |
| QCCR1E128721 | Applications | The title of the "Custom Sort" pop-up window is hardcoded | 9.50 |
| QCCR1E133286 | Applications | Dependent tasks are created as Active in Request Fullfilment whilst the parent task is still Waiting | 9.50 |
| QCCR1E133744 | Applications | The Time Period option is not displayed in the Look For drop-down list | 9.50 |
| QCCR1E58615 | Applications | Risk Assessment is misspelled ("Risk Assesment") on every Change Management form | 9.50 |
| QCCR1E119514 | Applications | Closing or reopening change tasks causes outage processing errors | 9.50 |
| QCCR1E123593 | Applications | Filter function of "Relationships" of "Configuration Item" doesn't operate normally | 9.50 |
| QCCR1E127093 | Applications | The CI relation graph performance is poor | 9.50 |
| QCCR1E128409 | Applications | No "Available" status is listed on the CI status drop-down list when some CI records are marked as "Available" | 9.50 |
| QCCR1E131603 | Applications | There is no label for the text area in the "Location" group in a configuration item record detail page | 9.50 |
| QCCR1E133574 | Applications | English text strings are displayed when you search CIs by using the advanced filter | 9.50 |
| QCCR1E30816 | Applications | The background color of the Delete Device Type wizard is not user friendly | 9.50 |
| QCCR1E131584 | Applications | Various fields in the "Financial" section of a contract record details page have the same name, which is confusing when they are read by JAWS | 9.50 |
| QCCR1E119033 | Applications | "Work In Progress" is displayed in English in a localized SM940 PD environment | 9.50 |
| QCCR1E119880 | Applications | There is no global list for the "current.phase" fields in the probsummary datadict | 9.50 |
| QCCR1E124835 | Applications | Cannot create an Incident if set Alert Location to Object. | 9.50 |
| QCCR1E126876 | Applications | The pm.number field is always null in assignmentchg records when you use the Delay Assigning Incident Number option | 9.50 |
| QCCR1E133219 | Applications | "update terminated - could not access row id" error when you update an incident in the web client | 9.50 |
| QCCR1E75577 | Applications | Multiple usergrids cause custom sorts to fail | 9.50 |
| QCCR1E129127 | Applications | Error messages when you edit a published KM document and click an update from the past updates section | 9.50 |
| QCCR1E133158 | Applications | Documentation related to the "Tags" functionality for the "Reference" document type is missing within Contribute Knowledge | 9.50 |
| QCCR1E114276 | Applications | The focus order is not correct in the "New a Problem" page when the "useservertabs" parameter is set to true | 9.50 |
| QCCR1E125496 | Applications | Fail to open a Known Error record from the view in Favortes and dashboards panel | 9.50 |
| QCCR1E127312 | Applications | Invalid values in the date/time field are not cleared after you receive the "Error" dialog in "Search Problems" / "Search Problem Management Tasks" | 9.50 |
| QCCR1E131711 | Applications | There is no label for the text area field in the "Description" tab of the "screlate.search.rc.ke.pd.g" form | 9.50 |
| QCCR1E126802 | Applications | The "This field is required" string is hardcoded when the required field is null in the add request task UI | 9.50 |
| QCCR1E122590 | Applications | "Visible to Customer" updates in Request Tasks do not work correctly | 9.50 |
| QCCR1E123589 | Applications | Sequence/Dependencies do not work correctly in Model records | 9.50 |
| QCCR1E125311 | Applications | The owner="null" query is used incorrectly when you select CIs in a request task | 9.50 |
| QCCR1E129518 | Applications | "Copy and Save" quotes should automatically copy all the line items under that Quote and avoid prompt line items selection | 9.50 |
| QCCR1E129719 | Applications | Automatic closure of request tasks does not work correctly | 9.50 |
| QCCR1E131025 | Applications | After you upgrade to Hybrid mode, legacy quote requests cannot be saved | 9.50 |
| QCCR1E131095 | Applications | The rm.subtotal RAD on the set.fields panel contains unwanted rtecalls to log functions | 9.50 |
| QCCR1E131778 | Applications | Order by is reverted back to default when a list is refreshed | 9.50 |
| QCCR1E133885 | Applications | the type of the Urgency field is incorrect in the "Wizard: Edit Template Value" page when you perform a mass update of request records | 9.50 |
| QCCR1E134806 | Applications | Localized actions in workflows are no longer translated after they are copied to another workflow | 9.50 |
| QCCR1E136621 | Applications | Error when adding an approval delegation for the Request module and folder entitlement is enabled | 9.50 |
| QCCR1E136622 | Applications | Error when adding an approval delegation for the Service Desk module when folder entitlement is enabled | 9.50 |
| QCCR1E113401 | Applications | Inactive items are displayed in the "popular items" tile in SRC | 9.50 |
| QCCR1E121302 | Applications | Missingfield help for Sort Order in Service Catalog Item | 9.50 |
| QCCR1E125939 | Applications | Date time userOption is not parsed as local time in the svcCartItem details page | 9.50 |
| QCCR1E126617 | Applications | The Service Catalog Item datetime user option in the Request details page is not parsed as local time | 9.50 |
| QCCR1E126692 | Applications | The svcCartItem user options in a Request details page are not displayed in the order that is defined in joinsvcDisplay | 9.50 |
| QCCR1E127570 | Applications | User selections are not synchronized between English and localized catalog items when you add new User Selections to the original English version | 9.50 |
| QCCR1E127674 | Applications | You cannot check out the items in saved Carts and Templates | 9.50 |
| QCCR1E129608 | Applications | You cannot remove an item from the cart and then add it again in SRC | 9.50 |
| QCCR1E130509 | Applications | Non-English categories are not displayed in the catalog screen if catalog items have no English svcDisplay record | 9.50 |
| QCCR1E132301 | Applications | A "Service is not valid" error message is displayed up after you select the "new CI for Service field" in the Service Catalog "Open an Incident" connector wizard | 9.50 |
| QCCR1E134535 | Applications | You cannot perform a DB options lookup by using a query that contains the RAD index function from Propel | 9.50 |
| QCCR1E135337 | Applications | You cannot query the probsummary table in Service Manager from within a catalog item in Propel | 9.50 |
| QCCR1E135651 | Applications | Issue with the ScAPI_GetOptionsLookup script when you query the device table | 9.50 |
| QCCR1E30467 | Applications | The drop-down list for Approval Activities uses the actual field name instead of its caption | 9.50 |
| QCCR1E60689 | Applications | There is a spelling error in the "Approval Condition" form | 9.50 |
| QCCR1E103538 | Applications | The Service Desk module UI that enables you to configure HTML an email template name is not user-friendly | 9.50 |
| QCCR1E122689 | Applications | Interaction records disappear when you use the re-submit function on the web ESS client | 9.50 |
| QCCR1E124483 | Applications | Received email notification follows the sender's local language for Interaction creation/cancellation/closure | 9.50 |
| QCCR1E125265 | Applications | The open format is incorrect when an operator opens a locked interaction if you select the "lock on display" option in a security role of that operator | 9.50 |
| QCCR1E126479 | Applications | The "Trigger To", "Trigger From", "Escalation", and "Escalate From" text strings are hardcoded | 9.50 |
| QCCR1E130531 | Applications | When you duplicate an interaction, the original interaction overwrites the source interaction | 9.50 |
| QCCR1E130671 | Applications | The parameter format is incorrect on Survey Template | 9.50 |
| QCCR1E131775 | Applications | Table summaries are not displayed when you use the sdUtil.getAttachmentHTML script | 9.50 |
| QCCR1E136581 | Applications | Solutions are not posted to Interactions from related Incidents | 9.50 |
| QCCR1E118139 | Applications | The string "and" is hardcoded in a pop-up window if there are multiple required fields remain blank in all non-English locales | 9.50 |
| QCCR1E118628 | Applications | The string "Process Targets" is hardcoded in pop-up windows that are displayed after you add SLT(s) to a process target | 9.50 |
| QCCR1E118797 | Applications | The "Effective From", "Expiration Date", "Next Service Review Date", and "Next Agreement Review Date" text strings are hardcoded on pop-up messages that appear when a value is invalid | 9.50 |
| QCCR1E123082 | Applications | The valid Owner Group field is overwritten when saving an SLA record | 9.50 |
| QCCR1E124530 | Applications | Incorrect data in slaactive records. | 9.50 |
| QCCR1E126524 | Applications | The "New Agreement" text string is I18N concatenated, which causes bad translation into French | 9.50 |
| QCCR1E126696 | Applications | Request to update the expression of the set.schedule label in RAD sla.schedule.state.change.expression | 9.50 |
| QCCR1E127278 | Applications | SLA Breach Alerts are triggered at incorrect times | 9.50 |
| QCCR1E127332 | Applications | Outage spreading does not correctly flag upstream CIs, depending on the order that you close the involved incidents | 9.50 |
| QCCR1E130964 | Applications | SLOs do not work with certain conditions in Request Management | 9.50 |
| QCCR1E131053 | Applications | You cannot base an SLA on a planned date | 9.50 |
| QCCR1E99168 | Applications | The Incident Managment Environment form contains two obsolete check boxes | 9.50 |
| QCCR1E132748 | Applications | The calendar does not work correctly for years later than 2050 | 9.50 |
| QCCR1E125773 | Applications | You cannot drill down into a report that contains Known Error data based on rootcause | 9.50 |
| QCCR1E127243 | Applications | The "Open Interactions by Priority" report displays closed interactions instead of open interactions | 9.50 |
| QCCR1E132917 | Applications | Draft KM documents cannot be accessed from Dashboard/Report | 9.50 |
| QCCR1E131817 | Applications | An HTTP 400 error occurs while querying resources that have "non standard" characters | 9.50 |
| QCCR1E134961 | Applications | The eval method is used in Restful-related code | 9.50 |
| QCCR1E99489 | Applications | In the web client, the navigation menu item "Manage Favorites -> Create New Folder" is always selectable | 9.50 |
| QCCR1E118864 | Applications | When you add an attachment to a ticket, whatever the activity type is changed to "Update", regardless of the original user selection | 9.50 |
| QCCR1E108074 | Applications | Search function issues with joined tables: Failed to validate query | 9.50 |
| QCCR1E131463 | Applications | Only English email are sent to users when you use the alert function in a localized environment | 9.50 |
| QCCR1E126504 | Applications | Delegate all approvals does not work as expected | 9.50 |
| QCCR1E129520 | Applications | You cannot select a delegator when folder entitlement is enabled for service catalog delegation | 9.50 |
| QCCR1E123634 | Applications | "Approval status" and "applied to" are hard coded in all non-EN locales | 9.50 |
| QCCR1E126757 | Applications | Change Approval does not work correctly | 9.50 |
| QCCR1E127874 | Applications | Change Approval order is not following its sequence of ApprovalDef when approving | 9.50 |
| QCCR1E128780 | Applications | Change Approval order is not following its sequence of ApprovalDef when approving | 9.50 |
| QCCR1E133767 | Applications | The Change Management Approval Override capability is not available for non-SysAdmin users | 9.50 |
| QCCR1E127175 | Applications | Export report list to text file failed when the viewrecordlist parameter is set to false | 9.50 |
| QCCR1E129349 | Applications | The "apm.global.refresh" RAD application throws an error and crashes | 9.50 |
| QCCR1E132228 | Applications | "Global" is the only option displayed in the Data cleansing drop-down list after you set the system to display the Dashboard as Service Manager home page in "My Preferences" | 9.50 |
| QCCR1E132959 | Applications | When you add new categories or items, numerous errors are logged in sm.bg.bgmonitor_B.log | 9.50 |
| QCCR1E108072 | Applications | Search function issues with joined tables: Invalid syntax for query.Failed parsing (cc.search,select) | 9.50 |
| QCCR1E128541 | Applications | No task records are returned from the All Open Tasks view | 9.50 |
| QCCR1E101386 | Applications | HTML notifications display the date text in English even if the htmltemplate is set to another language | 9.50 |
| QCCR1E118381 | Applications | XML tags that are included in the Description or Activity Update of a notification email are truncated | 9.50 |
| QCCR1E124008 | Applications | No Configuration Item displayed in a Change reminder email | 9.50 |
| QCCR1E127620 | Applications | Notifications do not work correctly for Assignment Groups | 9.50 |
| QCCR1E130608 | Applications | Some English strings are hardcoded on htmltemplate | 9.50 |
| QCCR1E130965 | Applications | Some htmltemplate titles do not support localization | 9.50 |
| QCCR1E131553 | Applications | Security entitlement for an update is verified against the state of record after the update instead of before the update | 9.50 |
| QCCR1E118983 | Applications | The image field in dbdict htmltemplate does not support localization | 9.50 |
| QCCR1E133051 | Applications | The Fill function does not work correctly for link fields in the Configuration Item template | 9.50 |
| QCCR1E76905 | Applications | There is an invalid column "Category" in qbe format:Template.qbe | 9.50 |
| QCCR1E132270 | Applications | The display list for Pending Documents under KM does not use group by status | 9.50 |
| QCCR1E125971 | Applications | Concatenate strings in Collaboration Configuration page | 9.50 |
| QCCR1E123922 | Applications | "no en label defined" is displayed when you add a field with localized strings to the SRC checkout panel in all non-EN locales | 9.50 |
| QCCR1E99392 | Applications | The layout of RAD forms is changed, and some content is hidden | 9.50 |
| QCCR1E129723 | Applications | New fields that are added to dbdict are sometimes mapped to nulltable | 9.50 |
| QCCR1E127369 | Applications | An unrecoverable error occurs when you select the imMatchQuery record | 9.50 |
| QCCR1E131056 | Applications | After you perform an upgrade, smin eventin records are not processed as expected | 9.50 |
| QCCR1E104692 | Applications | Horizonal and vertical scollbars are present in the kmdocument.viewexternalwithview form in Internet Explorer 11 | 9.50 |
| QCCR1E131267 | Applications | JAWS reads out incorrect label information on the Interaction Categories page | 9.50 |
| QCCR1E131280 | Applications | There is no accessible description label for certain controls. | 9.50 |
| QCCR1E131472 | Applications | The Rules and Occurrences tables in the Time Period module use such a small font size that the item in focus is not shown clearly enough | 9.50 |
| QCCR1E131555 | Applications | Redundant content ("read only, to move through among the items, pleas use the arrow key") is read out when you open the "Approval Inbox" page. | 9.50 |
| QCCR1E131663 | Applications | Text in the text area changes when the cursor is focused on it | 9.50 |
| QCCR1E131681 | Applications | JAWS reads out "Comparison: checkbox not checked" incorrectly when you shift the focus to the "Not" option | 9.50 |
| QCCR1E131749 | Applications | JAWS reads the Approval Inbox menu items (in Service Desk) in the wrong order | 9.50 |
| QCCR1E89710 | Applications | The background of the Asset Allocation form is not consistent with that of other forms | 9.50 |
| QCCR1E98087 | Applications | Webpage hangs when doing a true search for the applicationfields table | 9.50 |
| QCCR1E128036 | Applications | Typo for validation word | 9.50 |
| QCCR1E106599 | Applications | The Sort Field (To/Target) and Sort Order (To/Target) options in link records do not display QBE list in the selected order | 9.50 |
| QCCR1E129208 | Applications | The category value is displayed when typing *** in the subarea comfill with the auto complete feature enabled | 9.50 |
| QCCR1E130169 | Applications | Category values are displayed when you type "***" in the Area comfill | 9.50 |
| QCCR1E131471 | Applications | After you modify the columns in a QBE list, values in the new columns are not available when you perform a Fill | 9.50 |
| QCCR1E134938 | Applications | Wrong value is copied from the cursor if "recurse fill" is set to true for the link line of a CI field | 9.50 |
| QCCR1E102313 | Applications | The Description field in the cm3catphase table is not automatically updated when you set the display name of a workflow phase | 9.50 |
| QCCR1E127329 | Applications | When you define a Task Plan for a Request Model, the Dependent Task is not activated when the condition of the previous task evaluates to "false" | 9.50 |
| QCCR1E130728 | Applications | The status of Interactions with a "Telephone" notification type changes to "Callback" when you close only one related Incident | 9.50 |
| QCCR1E132396 | Applications | Service Manager cannot perform database inserts due to duplicate key errors on the "workflowhistory" table | 9.50 |
| QCCR1E133978 | Applications | The migration from legacy SLA to the new Agreement is slow | 9.50 |
| QCCR1E134952 | Applications | Service Manager loses data when you use a Case Sensitive database | 9.50 |
| QCCR1E129332 | Applications | Values cannot be entered in fields that are made from a global list | 9.50 |
| QCCR1E127351 | Applications | Rule Sets do not support Approvers in Assignment Groups | 9.50 |
| QCCR1E128892 | Applications | The Process Designer Rule for sending HTML emails selects the language for template based on the user's language instead of the recipient's language | 9.50 |
| QCCR1E131933 | Applications | An untranslated text string appears in the "Service Field Name" drop-down list | 9.50 |
| QCCR1E102145 | Applications | After you enable Process Designer, the 'Assignment groups' character field is not mapped correctly (it is set to "null") | 9.50 |
| QCCR1E102147 | Applications | After you enable Process Designer, the 'Authorized categories' character field is not mapped correctly (it is set to "null") | 9.50 |
| QCCR1E102148 | Applications | After you enable Process Designer, the 'Manage format' character field is not mapped correctly (it is set to "null") | 9.50 |
| QCCR1E102149 | Applications | After you enable Process Designer, the 'Initial view' character field is not mapped correctly (it is set to "null") | 9.50 |
| QCCR1E102151 | Applications | After you enable Process Designer, the 'Search format' character field is not mapped correctly (it is set to "null") | 9.50 |
| QCCR1E102152 | Applications | Character Tailoring Fields 'Append query', 'List format', 'Print format', 'Manage format', 'Search format', 'Edit format', 'Initial format', and 'Initial view' are set to null | 9.50 |
| QCCR1E102154 | Applications | Character Tailoring Fields 'Append query', 'List format', 'Print format', 'Manage format', 'Search format', 'Edit format', 'Initial format', and 'Initial view' are set to null | 9.50 |
| QCCR1E102164 | Applications | Character Tailoring Fields 'Append query', 'List format', 'Print format', 'Manage format', 'Search format', 'Edit format', 'Initial format', and 'Initial view' are set to null | 9.50 |
| QCCR1E102167 | Applications | Character Tailoring Fields 'Append query', 'List format', 'Print format', 'Manage format', 'Search format', 'Edit format', 'Initial format', and 'Initial view' are set to null | 9.50 |
| QCCR1E102170 | Applications | Character Tailoring Fields 'Append query', 'List format', 'Print format', 'Manage format', 'Search format', 'Edit format', 'Initial format', and 'Initial view' are set to null | 9.50 |
| QCCR1E102171 | Applications | Character Tailoring Fields 'Append query', 'List format', 'Print format', 'Manage format', 'Search format', 'Edit format', 'Initial format', and 'Initial view' are set to null | 9.50 |
| QCCR1E102172 | Applications | Character Tailoring Fields 'Append query', 'List format', 'Print format', 'Manage format', 'Search format', 'Edit format', 'Initial format', and 'Initial view' are set to null | 9.50 |
| QCCR1E102174 | Applications | Character Tailoring Fields 'Append query', 'List format', 'Print format', 'Manage format', 'Search format', 'Edit format', 'Initial format', and 'Initial view' are set to null | 9.50 |
| QCCR1E102175 | Applications | Character Tailoring Fields 'Append query', 'List format', 'Print format', 'Manage format', 'Search format', 'Edit format', 'Initial format', and 'Initial view' are set to null | 9.50 |
| QCCR1E102180 | Applications | Character Tailoring Fields 'Append query', 'List format', 'Print format', 'Manage format', 'Search format', 'Edit format', 'Initial format', and 'Initial view' are set to null | 9.50 |
| QCCR1E102206 | Applications | Character Tailoring Fields 'Append query', 'List format', 'Print format', 'Manage format', 'Search format', 'Edit format', 'Initial format', and 'Initial view' are set to null | 9.50 |
| QCCR1E102208 | Applications | Character Tailoring Fields 'Append query', 'List format', 'Print format', 'Manage format', 'Search format', 'Edit format', 'Initial format', and 'Initial view' are set to null | 9.50 |
| QCCR1E131847 | Applications | Security roles do not work correctly in some situations when the Update right is "When Assigned to workgroup" | 9.50 |
| QCCR1E131602 | Applications | Dependent tasks are created in the Active phase when the parent task status is still Waiting | 9.50 |
| QCCR1E132920 | Applications | The status of child tasks status is inconsistent after the parent task is cancelled | 9.50 |
| QCCR1E132925 | Applications | The status of child tasks in Task Planner is not set to Waiting if parent task was cancelled | 9.50 |
| QCCR1E133901 | Applications | When a task is cancelled or withdrawn, follow-on and parent tasks are incorrectly activated | 9.50 |
| QCCR1E131322 | Applications | Format Control is executed in an incorrect order in Hybrid mode | 9.50 |
| QCCR1E52903 | Applications | A blank pop-up error window is generated when an LDAP-authenticated user attempts to change the password within ServiceCenter | 9.50 |
| QCCR1E128617 | Applications | CI creation via Web Service fails due to a JavaScript error | 9.50 |
| QCCR1E131375 | Applications | Fields in tables are not highlighted clearly when they are in focus | 9.50 |
| QCCR1E127079 | Applications | "If One Record: Display as List" option in wizards does not work as expected in the web client | 9.50 |
| QCCR1E128026 | Applications | When you use the "wizard" to update some fields, and then press the "Cancel" Button, data entered in the wizard is returned to the "record" | 9.50 |
| QCCR1E130217 | Applications | The comparison value changes to an invalid one when you click Cancel to quit the "Advance Filter" wizard page | 9.50 |
| QCCR1E126562 | Applications | SRC does not support both Process Designer-based requests and non-Process Designer-based quotes simultaneously | 9.50 |
| QCCR1E130263 | Applications | The update button is always greyed out in SRC when folder entitlement is enabled | 9.50 |
| QCCR1E130627 | Applications | When you query the SRC item options field with "U:\FE", no result is returned | 9.50 |
| QCCR1E131973 | Applications | Cannot resolve an Incident in a Service Manager and Operations Orchestration integration | 9.50 |
| QCCR1E135369 | Applications | Incidents are not closed in TeMIP 6.x to Service Manager 9.41 Codeless integrations | 9.50 |
| QCCR1E104634 | Documentation | Root cause analysis required that we add debugleaks:1 to the sm.ini file.This parameter is not documented in the online help. | 9.50 |
| QCCR1E111655 | Documentation | IR Queue parameter ir_irqueue_max_locktime is not documented in the online help. | 9.50 |
| QCCR1E118785 | Documentation | The "HTMLTemplatesAdmin" and "RESTful API" capability words are not documented in the Help Center | 9.50 |
| QCCR1E123678 | Documentation | Interactive Upgrade Guide missed purge step before loading preupg.bin | 9.50 |
| QCCR1E135597 | Documentation | You cannot create groups in Views based on array-type fields | 9.50 |
| QCCR1E112805 | Documentation | The "allowed" web client parameter is missing from the System Configuration Parameters section in the online help | 9.50 |
| QCCR1E113225 | Documentation | The "Create an operator template" help topic contains an incorrect note about using operator templates as the login accounts | 9.50 |
| QCCR1E114930 | Documentation | Help server documentation does not explain how to implement value-depend bitmaps for Table Column widget | 9.50 |
| QCCR1E118646 | Documentation | Information in the "Create a system default operator record" topic is incorrect | 9.50 |
| QCCR1E120000 | Documentation | The Service Manager help center contains an Incorrect maximum value for the agstackl parameter | 9.50 |
| QCCR1E120020 | Documentation | New features, Add constraint not clear and is not doing what it is supposed to. | 9.50 |
| QCCR1E120525 | Documentation | The Service Manager Help does not describe the limitations of the auto-complete functions clearly | 9.50 |
| QCCR1E120855 | Documentation | The groupsubnetaddress parameter is not documented correctly | 9.50 |
| QCCR1E122908 | Documentation | No Mass Close button | 9.50 |
| QCCR1E125495 | Documentation | The default value for the ir_languagefiles_path parameter is incorrect in the online help documentation | 9.50 |
| QCCR1E126931 | Documentation | No reports are exported even though you specify an export path for the dashboard_export_path parameter in the sm.ini file | 9.50 |
| QCCR1E128381 | Documentation | User not prompted to close related Interactions and documentation is not clear on the topic | 9.50 |
| QCCR1E128709 | Documentation | Documentation for the maxhttpreqresponse parameter is unclear | 9.50 |
| QCCR1E130405 | Documentation | The Service Manager documentation does not describe a behavior change for the "Validate against Table” rule | 9.50 |
| QCCR1E130554 | Documentation | A description of the Lock rendering style property is missing from Service Manager Help Center | 9.50 |
| QCCR1E130735 | Documentation | The description of the "Options" field in the "Localize a Service Catalog item" help topic is confusing | 9.50 |
| QCCR1E134068 | Documentation | The ESS Only option on the security rights form is not documented in the Service Manager documentation | 9.50 |
| QCCR1E105865 | Documentation | Help contains incorrect information about how to deny operators password modification privileges | 9.50 |
| QCCR1E110039 | Documentation | documentation does not include how to switch off log rotation for single servlet | 9.50 |
| QCCR1E113562 | Documentation | Parmdata.h is not aligned with the documentation | 9.50 |
| QCCR1E113993 | Documentation | Documentation for the msglog parameter contains an inaccurate note | 9.50 |
| QCCR1E114135 | Documentation | The Solr Search Engine Guide does not contain information on how to keep partial indexed documents searchable before the initial indexing phase is complete | 9.50 |
| QCCR1E115982 | Documentation | The 12346 port is used by Service Manager, but it is not documented | 9.50 |
| QCCR1E120491 | Documentation | Help topic UTF-8 Conversion is obsolete | 9.50 |
| QCCR1E121442 | Documentation | "Updates to IR files" topic in the Service Manager Help does not correctly indicate the default mode | 9.50 |
| QCCR1E121754 | Documentation | The "Example: response time monitoring (RTM) output" topic is located in the wrong section of the help | 9.50 |
| QCCR1E126046 | Documentation | The Help Center does not state that the core file is not written to the defined corepath location if the corepath location does not already exist | 9.50 |
| QCCR1E128345 | Documentation | The capability words documentation refers to a JavaScript function (checkExclusivePermission) that does not exist | 9.50 |
| QCCR1E130539 | Documentation | Incorrect documentation about the Service Manager server parameter debugnode and other similiar parameters | 9.50 |
| QCCR1E130865 | Documentation | Help documentation contains references to the obsolete products NAPA and Get-It | 9.50 |
| QCCR1E131416 | Documentation | The Help server refers to a "listrepository" file, however the file cannot be found in the Service Manager database | 9.50 |
| QCCR1E135436 | Documentation | Removed stop words are not listed in the Smart Analytics Administration Guide | 9.50 |
| QCCR1E118951 | Documentation | The Service Manager web tier LW-SSO configuration is not described correctly | 9.50 |
| QCCR1E129787 | Documentation | Confusing description about Managing approvals in Change Management in the Service Manager Codeless online help | 9.50 |
| QCCR1E133116 | Documentation | The documentation does not state that Service Manager does not support automatic switching between two hosts | 9.50 |
| QCCR1E102946 | Documentation | The documentation for the "heartbeatinterval" parameter incorrectly states that the value can be set from the Windows client | 9.50 |
| QCCR1E104594 | Documentation | The online help contains a typing error in the content for "Join syntax example 1" | 9.50 |
| QCCR1E129668 | Documentation | There is no documentation about how to define the shortcut for the Fill action in the shortcut.xml file | 9.50 |
| QCCR1E130614 | Documentation | Forms Designer Notebook widget "Lock Rendering Style" is not documented | 9.50 |
| QCCR1E131529 | Documentation | The documentation for Version Control best practices is unclear | 9.50 |
| QCCR1E102008 | Documentation | The SRC encryptor does not work with the documented default values | 9.50 |
| QCCR1E103547 | Documentation | Default SD email template "IM.browse.pd" is not described in document when PD is installed | 9.50 |
| QCCR1E121166 | Documentation | Issue in SRC documentation about supported operators for Dynamic User Options | 9.50 |
| QCCR1E77914 | Documentation | Description of the "Emergency Change" field is not correct in the Best Practices Guide (Codeless version) | 9.50 |
| QCCR1E118475 | Documentation | Document should emphasize that HTTP "Put/Delete" method is used by SM client | 9.50 |
| QCCR1E135041 | Documentation | The Service Manager Interactive Installation Guide incorrectly recommends that the Oracle user for Service Manager be granted with the "select any dictionary" privilege | 9.50 |
| QCCR1E135855 | Documentation | Incorrect license instructions in Interactive Installation Guide | 9.50 |
| QCCR1E122376 | Documentation | "Unsupported java version" error when you are run the "configure" or "smstart" script after installing Service Manager from the setupLinuxX64.bin installer | 9.50 |
| QCCR1E115892 | Documentation | The Programming Guide is missing information about rtecall("select") | 9.50 |
| QCCR1E121563 | Documentation | Custom scmessage records for the scbutton, scballoon, sccaption, and sctitle message classes are not found by the Service Manager RTE | 9.50 |
| QCCR1E124608 | Documentation | The RAD sleep function and its JS equivalent system.functions.sleep() are not documented in the Programming Guide | 9.50 |
| QCCR1E130042 | Documentation | Programming Guide incorrectly states that JavaScript method: SCDatum.setType() is deprecated | 9.50 |
| QCCR1E113096 | Documentation | There is no documentation about how Service Manager and UCMDB handle failed push requests | 9.50 |
| QCCR1E120623 | Documentation | SM9.40 Upgrade guide is not clear on the 3waymerge\oob XML files | 9.50 |
| QCCR1E108985 | Documentation | The "Wizard Order of Execution" section in the Wizard Guide refers to a diagram that is not included in the document | 9.50 |
| QCCR1E135509 | Documentation | The Service Manager 9.50 Collaboration documentation does not state that you must be logged in to Lync at all times for the feature to work | 9.50 |
| QCCR1E128870 | Integrations | SM/OMi integrations do not return the Assigned Group back to OMi | 9.50 |
| QCCR1E124706 | Integrations | Service Manager sends redundant requests to OMi | 9.50 |
| QCCR8D38450 | Integrations | Error message in Service Manager when you view the "cause" incident of incidents that are related in OMi | 9.50 |
| QCCR1E131413 | Integrations | Incidents cannot pass through case exchange from Service Manager to Service Anywhere if an object entity is defined by a property value that contains a dot | 9.50 |
| QCCR1E133374 | Integrations | The out-of-box configuration for case exchange does not work in Process Designer-based environment | 9.50 |
| QCCR1E130423 | Integrations | When you define a scheduled survey and preview it, a new surveyInternal record is created | 9.50 |
| QCCR1E130478 | Integrations | The ddmRule is processed regardless of the value of its condition in SM-UCMDB integrations | 9.50 |
| QCCR1E135512 | Integrations | "Messages": ["A JSONObject text must begin with '{' at character 1"] error message when a record is not found | 9.50 |
| QCCR1E116537 | Localization | The text string "Rule Occurrence" in the message "Rule Occurrence should be greater than or equal to 1" is hardcoded | 9.50 |
| QCCR1E118137 | Localization | When you create a ticket and leave a mandatory field empty, the displayed error message is hardcoded | 9.50 |
| QCCR1E119684 | Localization | The hardcoded string "Receipt information" is displayed on the "Request Management Receiving Log" page | 9.50 |
| QCCR1E121279 | Localization | When you enter invalid input into a mandatory field, the displayed error message is hardcoded | 9.50 |
| QCCR1E121639 | Localization | OOB data for product catalog categories under Request Fulfillment is not localized completely | 9.50 |
| QCCR1E121677 | Localization | Hardcoded error message if the string length of a description exceeds 127 characters when you add a service catalog to an agreement | 9.50 |
| QCCR1E122560 | Localization | Text in the Environment drop-down list in the CI details page is hardcoded | 9.50 |
| QCCR1E123618 | Localization | When you log in as sdapprover, the text string "Approval" is hardcoded in all non-English locales | 9.50 |
| QCCR1E126527 | Localization | When you add a new field to the Incident table, the "field.window" title string is hardcoded | 9.50 |
| QCCR1E126828 | Localization | The message "There are no Affected CIs specified" is hardcoded when you click the "Add Attributes/Relationships" button on the Create New Change page | 9.50 |
| QCCR1E127779 | Localization | If Smart Analytics is enabled from Service Manager and your login language is Hebrew, KM search does not work in SRC | 9.50 |
| QCCR1E128497 | Localization | There are translation issues in the warning messages for Change Task mandatory fields | 9.50 |
| QCCR1E133146 | Localization | The "Records per page" text string is hardcoded when you view the Parent Incident on the Incident details page | 9.50 |
| QCCR1E133946 | Localization | The bizservice Service status CI drop-down list is hardcoded in all non-English locales | 9.50 |
| QCCR1E135016 | Localization | The KM Reference Subtype drop-down list is hardcoded in all non-English locales | 9.50 |
| QCCR1E98376 | Localization | Library names are not translated in KM search and KM Advanced search | 9.50 |
| QCCR1E134413 | Mobility | A list of records is displayed instead of a specific record when you click a URL in an email that opens the Mobility client | 9.50 |
| QCCR1E100670 | Mobility | If more than one prefix is defined for a file in $G.unisearch.types, only the first prefix works when you search for records on the Mobility client | 9.50 |
| QCCR1E101182 | Mobility | Slow performance when you add a solution to an Incident and save the Incident | 9.50 |
| QCCR1E126164 | Mobility | The Interaction service does not retain updated values when an error message is displayed | 9.50 |
| QCCR1E133758 | Mobility | An error occurs when you click the Refresh button whilst viewing a record list on the Mobility client | 9.50 |
| QCCR1E118213 | Mobility | The webpage enters a redirect loop when you enter an incorrect Mobility URL in the browser address bar | 9.50 |
| QCCR1E118816 | Mobility | You receive a "Request failed" message when your Mobility client user session times out | 9.50 |
| QCCR1E125623 | Mobility | Buttons are not grayed out as expected when you use wizards in the Mobility client | 9.50 |
| QCCR1E125856 | Mobility | The Mobile client page hangs when you click the Cancel button on the details page to return to the list page | 9.50 |
| QCCR1E127571 | Mobility | The selected item in the dropdown list of a combo box mismatches the highlighted region on BlackBerry and iOS7 native browsers | 9.50 |
| QCCR1E127732 | Mobility | The page stops responding after you try to fill the Incident subcategory field on an Android device with Chrome 44 | 9.50 |
| QCCR1E127913 | Mobility | After you select a value from a fill list on the second tab of a page in the Mobility client, the first tab is displayed | 9.50 |
| QCCR1E129373 | Mobility | Mobility client sessions are not cleaned up as expected after the sessions time out | 9.50 |
| QCCR1E131554 | Mobility | The page stops responding when you save journal updates on the Mobility client | 9.50 |
| QCCR1E131566 | Mobility | The page stops responding when you access a locked Incident record by using the Mobility client if the Lock on Display option is enabled | 9.50 |
| QCCR1E132794 | Mobility | Field labels in the Mobility client that contain long text are truncated and suffixed with "..." | 9.50 |
| QCCR1E133299 | Mobility | Virtual Join tables are not displayed correctly on tabs in the Mobility client | 9.50 |
| QCCR1E133353 | Install and upgrade | Webtier unloads are included in the server package | 9.50 |
| QCCR1E132342 | Install and upgrade | You cannot install Smart Analytics on Linux | 9.50 |
| QCCR1E135567 | Install and upgrade | Cannot turn off Administration Mode during Service Manager Windows Client installation | 9.50 |
| QCCR1E103751 | Server | Documented parameter 'usedmemcompmode'does not appear in 'sm -helpall' output | 9.50 |
| QCCR1E130749 | Server | AlertDef cannot save negative times in "calc interval", and a "Field contains an Invalid Date/Time value" error is generated | 9.50 |
| QCCR1E132631 | Server | A hard coded tooltip string ("Edit in Phase") is displayed when you move the mouse over the string "Edit" | 9.50 |
| QCCR1E131683 | Server | "LockHandler: lock failed, length of the key should be less than 200" error when you try to delete records | 9.50 |
| QCCR1E130148 | Server | After you use the KMDocumentExport tool to export a file that has a wide character in the file name, the file name changes to messy code | 9.50 |
| QCCR1E134510 | Server | The "svc_import" process crashes if the imported XML contains NULL values | 9.50 |
| QCCR1E134553 | Server | KMUpdate runs low on memory and crashes when it indexes 3M incidents | 9.50 |
| QCCR1E73672 | Server | When you use the writeFile() JavaScript to output an attachment, Japanese characters in file names are output as garbage characters | 9.50 |
| QCCR1E126888 | Server | After short period of stable operation, Service Manager user sessions are terminated with Signal 11 error messages | 9.50 |
| QCCR1E127384 | Server | The ("isnumeric") rtecall does not work as expected | 9.50 |
| QCCR1E132120 | Server | REST calls fail randomly with a "missing ) in parenthetical" HTTP 500 error | 9.50 |
| QCCR1E104801 | Server | Error message when you perform a mass update of incidents that removes records from the QBE | 9.50 |
| QCCR1E119658 | Server | The REST URL does not support non-English strings | 9.50 |
| QCCR1E131733 | Server | You are unable to launch an external HTML view in a browser by using us.launch.external | 9.50 |
| QCCR1E134507 | Server | Difference between loading records through an unload and the "sm -svc_import" command | 9.50 |
| QCCR1E127871 | Server | "Display Name" field displays as "sm.device.display.name" in Dashboard | 9.50 |
| QCCR1E132443 | Server | The tab for a problem record disappears after you click an external URL link | 9.50 |
| QCCR1E128509 | Server | The wrong record is displayed after one interaction or OCML is closed | 9.50 |
| QCCR1E124719 | Server | "SQL code=932 message=ORA-00932: inconsistent datatypes: expected DATE got CHAR" error when you try to upgrade the Service manager binary files | 9.50 |
| QCCR1E125022 | Server | The QBE list that is returned when you perform a text search on Incidents is changed after you modify and then save an incident record in the list | 9.50 |
| QCCR1E127396 | Server | Memory leaks in Oracle Client 12.1.0.1.0 and 12.1.0.2.0 | 9.50 |
| QCCR1E128042 | Server | NVARCHAR array is truncated | 9.50 |
| QCCR1E129094 | Server | A Signal 11 error occurs when you preview a report that retrieves data from a merged file | 9.50 |
| QCCR1E131815 | Server | A Signal 11 error is generated when you change a workflow phase to Request PIR | 9.50 |
| QCCR1E132480 | Server | Perfomance issue on Service Manager leads to database deadlocks | 9.50 |
| QCCR1E132718 | Server | Modify the error message to clearly state that LDAP file does not support joining | 9.50 |
| QCCR1E133268 | Server | The latest SLA record data is not displayed in Service Manager when the SLA is updated in the back-end database | 9.50 |
| QCCR1E136119 | Server | An incremental index of hot topics does not finish successfully | 9.50 |
| QCCR1E97065 | Server | When Service Manager uses an Oracle database, the Advanced Filter does not support double "NOT" queries | 9.50 |
| QCCR1E108070 | Server | The record count in the drill-down list does not match the count in the chart that is displayed for the week() report for SqlServer | 9.50 |
| QCCR1E127867 | Server | "Chart by" does not work when there is an outer join field in the View | 9.50 |
| QCCR1E133002 | Server | Boolean fields are shown as string types with ADHOC SQL | 9.50 |
| QCCR1E133817 | Server | Bar Charts in the Dashboard do not respect summer time | 9.50 |
| QCCR1E134779 | Server | "SQL code=932 message=ORA-00932: inconsistent datatype" error when some views that use tod() in the criteria and Group By are displayed | 9.50 |
| QCCR1E129336 | Server | The IRQUEUE process hangs when an ESS user has a lock on a record | 9.50 |
| QCCR1E132700 | Server | Error message after completing an IR Regen | 9.50 |
| QCCR1E96440 | Server | Session crashes with signal 11 after an IR search | 9.50 |
| QCCR1E127225 | Server | The focus jumps to the next record in a QBE list of joindef records when the key field is changed | 9.50 |
| QCCR1E122827 | Server | Duplicate locks appear in the Service Manager environment after you replicate the database | 9.50 |
| QCCR1E136244 | Server | Terminated sessions are not cleaned up, until eventually all available connections are used and users can no longer log in to Service Manager | 9.50 |
| QCCR1E134743 | Server | Error message when an operator sorts a queue or view by service | 9.50 |
| QCCR1E55008 | Server | Sorting "displayoption" twice caused Signal 11 | 9.50 |
| QCCR1E104966 | Server | "RTE W executeXML: SCEventStrInAndOut returned no output event" message is written to the sm.log file when Connect-It is running | 9.50 |
| QCCR1E121553 | Server | The reportlic and reportlocks reports are missing a time stamp | 9.50 |
| QCCR1E121199 | Server | Restful API query expressions do not support I18N | 9.50 |
| QCCR1E132720 | Server | JRTE W failed to read full Byte Order Mark; read 1 bytes instead of 4 bytes | 9.50 |
| QCCR1E126690 | Server | JAWS cannot read the Advanced Filter list after the list is expanded | 9.50 |
| QCCR1E126690 | Server | JAWS cannot read the Advanced Filter list after the list is expanded | 9.50 |
| QCCR1E126691 | Server | The tool tip for precondition in context aware need be read. | 9.50 |
| QCCR1E127056 | Server | When a Textbox works as a drop-down list, JAWS reads the list name as "type text" | 9.50 |
| QCCR1E127773 | Server | Smart Search Dashboard has rendering issue in Internet Explorer 11 | 9.50 |
| QCCR1E127800 | Server | The General filter does not work correctly for external libraries | 9.50 |
| QCCR1E127844 | Server | The previously-indexed library is not displayed in the library search results list when you re-index a library from Smart Search Configuration | 9.50 |
| QCCR1E127858 | Server | When you perform a full reindex of external connector libraries, the status of the external KM libraries remains "not started" | 9.50 |
| QCCR1E128077 | Server | JAWS does not work fine when number beside library is changed | 9.50 |
| QCCR1E128083 | Server | JAWS should read "Remove filter link" in the Context Aware Search panel as "Remove filter button" | 9.50 |
| QCCR1E128085 | Server | In the Smart Search dialog, JAWS reads out the dash ("-") for internal libraries | 9.50 |
| QCCR1E128086 | Server | When the main frame of the smart search dialog is maximized, JAWS reads out the smart search dialog as "search button close search dialog", which is incorrect | 9.50 |
| QCCR1E128088 | Server | JAWS reads off a page number link in the Smart Search dialog as "link" (for example, "2 link") | 9.50 |
| QCCR1E128090 | Server | When focus is on the Close icon in the "General Filters" panel, JAWS reads out unexpected content as in "Close left parentheses ESC right parentheses button" | 9.50 |
| QCCR1E128092 | Server | When no suitable filter options are listed for the text filter in the "Library Filter" panel in the Smart Search Dialog, JAWS is silent | 9.50 |
| QCCR1E128093 | Server | The scroll bar at the right side of the library filter panel does not automatically scroll when you are tabbing through the library list | 9.50 |
| QCCR1E128099 | Server | The "Clear All" and "Remove Filter" buttons appear in different panels in the Smart Search dialog and are read out as the same in these panels | 9.50 |
| QCCR1E128102 | Server | Nothing is read out when the search results span more than one page | 9.50 |
| QCCR1E128103 | Server | Pressing “Alt+Ctrl+U”does not work for the “Global Search” button | 9.50 |
| QCCR1E128478 | Server | HTTP Connector causes memory leak | 9.50 |
| QCCR1E128546 | Server | Memory leak on the HTTP connector server | 9.50 |
| QCCR1E128993 | Server | Some records are not included in a patch when you create a custom patch by using the Applications Patch Manager | 9.50 |
| QCCR1E130310 | Server | No subcatagory suggestions after you change the IDOL server and then retrain the catagory from Smart Ticket | 9.50 |
| QCCR1E132049 | Server | EXIF format JPEG files are not recognized by the image-to-text converter | 9.50 |
| QCCR1E132194 | Server | Missing and incorrect information in the ssl configuration topic of the Smart Analytics document | 9.50 |
| QCCR1E132232 | Server | When you install a distributed content server on Linux, there are no configuration steps to specify the Smart Analytics Server IP | 9.50 |
| QCCR1E132303 | Server | There is a spelling error when you try to install Smart Search content, and you cannot complete the installation | 9.50 |
| QCCR1E132304 | Server | The installer does not install the default choice of components | 9.50 |
| QCCR1E132565 | Server | The "ISKNOWNERROR_MATCH” field is not indexed to the IDOL Server, therefore you cannot search for "Known Error" records | 9.50 |
| QCCR1E134700 | Server | The query count process causes long query times | 9.50 |
| QCCR1E133909 | Server | Service Manager sends mails without a socket write timeout value | 9.50 |
| QCCR1E131129 | Server | Sorting a verylarge table causes high memory consumption | 9.50 |
| QCCR1E122838 | Server | sm -reportsem and sm -reportshm still show an entry for Resource Locks | 9.50 |
| QCCR1E127587 | Server | Memory leak when you load an unload file that was exported with UCS-2 characters | 9.50 |
| QCCR1E128531 | Server | Scheduler fails with a Signal 11 error due to a very long field name | 9.50 |
| QCCR1E130201 | Server | A signal 11 error occurs when a web service call is used to create an Interaction | 9.50 |
| QCCR1E134760 | Server | Servlets crash at random, regardless of whether they are on a server that contains a load balancer or not | 9.50 |
| QCCR1E129204 | Server | "RTE utalloc found 4 memory leaks of 128 bytes (12288 bytes with overhead)"error in the sm.log file | 9.50 |
| QCCR1E71136 | Server | A memory leak occurs on the Service Manager server, and memory remains in use even after users log off | 9.50 |
| QCCR1E79129 | Server | The Service Manager main thread incorrectly reports a memory leak on Linux-based platforms | 9.50 |
| QCCR1E120786 | Server | one server out of four in a HZ scaled env is sporadically not visible to the others | 9.50 |
| QCCR1E128150 | Server | Cannot connect to Service Manager once 50 users are logged in | 9.50 |
| QCCR1E90531 | Server | Sessions time out after they are configured to time out | 9.50 |
| QCCR1E125846 | Server | When you shut down a Linux-based system, Service Manager generates RTE E messages in the server log | 9.50 |
| QCCR1E131760 | Server | "illegal use of LONG datatype" error message when connecting the chat server to an Oracle database | 9.50 |
| QCCR1E113562 | Server | Parmdata.h is not aligned with the documentation | 9.50 |
| QCCR1E126698 | Server | "RTE E Error: SQL code=24324 message=ORA-24324: service handle not initialized" error when the "ldapauthenticateonly" LDAP parameter is configured in the sm.ini file | 9.50 |
| QCCR1E129582 | Server | "...SM/RUN/headless': File exists" error message when you run an "sm" command | 9.50 |
| QCCR1E134734 | Server | The scheduler does not start when there is a space in the log path | 9.50 |
| QCCR1E122979 | SRC | Error occurs if "time period" delegation is enabled | 9.50 |
| QCCR1E128800 | SRC | The browser will not load the new SRC style unless the old style is removed from the cache | 9.50 |
| QCCR1E134297 | SRC | The value of src.sm.connectionTimeout is incorrectly in milliseconds | 9.50 |
| QCCR1E126805 | SRC | "Back to previous page" is not working properly on the Support module on SRC | 9.50 |
| QCCR1E127022 | SRC | SRC performance issue when displaying a form with a large number of user selections | 9.50 |
| QCCR1E130115 | SRC | You receive an error message when you remove a denied approval status catalog from a request approval record and then resubmit the request | 9.50 |
| QCCR1E130492 | SRC | An end user can modify the value of an item option field on the screen when the field is evaluating its condition | 9.50 |
| QCCR1E132054 | SRC | When you use a logical name in an SRC bundle request, the logical value is displayed | 9.50 |
| QCCR1E132797 | SRC | The activity log on the Service Request details page is not displayed if the Request URL is from an earlier version of SRC | 9.50 |
| QCCR1E73766 | SRC | You cannot review the detailed information of an inactive item in a bundle | 9.50 |
| QCCR1E128120 | SRC | Unclear wording on the "Assistance" widget of the SRC dashboard | 9.50 |
| QCCR1E130349 | SRC | When you click the web browser refresh button to refresh the SRC request inbox, the count of request records changes to zero | 9.50 |
| QCCR1E132550 | SRC | The message bar that displays the message “Invalid or missing data is found in your request” does not disappear when you enter all the required data | 9.50 |
| QCCR1E127429 | SRC | Text in the Survey Detail panel is not displayed correctly in Arabic and Hebrew versions of SRC | 9.50 |
| QCCR1E130499 | SRC | If you set the browser language to Hebrew and then log in to SRC, a blank page is displayed when you try to view the details page of a subscription | 9.50 |
| QCCR1E128223 | SRC | Recurring session timeout message box if you set the session timeout value to two minutes the web.xml file and then restart SRC | 9.50 |
| QCCR1E128568 | SRC | SRC does not support switching from the TSO login to the general login in a TSO environment | 9.50 |
| QCCR1E132593 | SRC | Query Hash does not work in SRC when a hardware load balancer is used | 9.50 |
| QCCR1E128107 | SRC | There is unexpected misalignment of columns in the QBE when you use multiple user selections with table based queries | 9.50 |
| QCCR1E133351 | SRC | You cannot view catalog item details in a bundle if the name and display name of the item are different | 9.50 |
| QCCR1E129862 | SRC | The request button on the More Support panel does not work if you open the SRC search results page in a new browser tab | 9.50 |
| QCCR1E132150 | SRC | SRC does not support multiple CAC certificates simultaneously | 9.50 |
| QCCR1E132890 | SRC | When you unsubscribe from a subscription, the previously added comment is displayed in the comment area on the unsubscribe confirmation window | 9.50 |
| QCCR1E132262 | SRC | The "ScAPI_Survey .getFiedType ()" method always returns a character-type value, even if the sub-type of the array is not character | 9.50 |
| QCCR1E126156 | SRC | After you click an image on the SRC catalog item detail page to display the item, SRC incorrectly allows you to click other components on the screen | 9.50 |
| QCCR1E126562 | SRC | SRC does not support both Process Designer-based requests and non-Process Designer-based quotes simultaneously | 9.50 |
| QCCR1E131415 | SRC | The SRC Lookup table content is not properly displayed for long fields | 9.50 |
| QCCR1E131650 | SRC | When all fields in the "Item Options" panel are invisible, the panel is still visible | 9.50 |
| QCCR1E132086 | SRC | When you log out from SRC, the displayed copyright date is 2010-2014 | 9.50 |
| QCCR1E132151 | SRC | The "Expand All" and "Collapse All" buttons are incorrectly displayed with shadows | 9.50 |
| QCCR1E136690 | SRC | Item options are invisible in SRC when the option visible condition is set top "true" | 9.50 |
| QCCR1E136103 | SRC | Previous All types of approval delegation details are not displayed when All types of delegation are displayed | 9.50 |
| QCCR1E128184 | Supportability | If Service Manager uses a SQL Server database, you need to download and install the Microsoft JDBC Driver manually before SM Doctor can access the database | 9.50 |
| QCCR1E128911 | Supportability | Remove out-of-date documentation from SM Doctor release package | 9.50 |
| QCCR1E128112 | Install and upgrade | Service Manager applications upgrade intermittently fails with errors | 9.50 |
| QCCR1E128848 | Install and upgrade | An error occurs during Hybrid migration when a category table includes an alias array field | 9.50 |
| QCCR1E129033 | Install and upgrade | After an upgrade, Service manager is unable to open a log file or to write to the log file | 9.50 |
| QCCR1E131356 | Install and upgrade | Upgrade process from 9.35pd4 to 9.41 takes 12 hours to complete | 9.50 |
| QCCR1E121170 | Install and upgrade | When you log on to Service Manager after an upgrade, you are unable to open and view the upgrade results | 9.50 |
| QCCR1E122083 | Install and upgrade | After you upgrade to Service Manager Codeless, the Process Designer Content Pack version information is not updated correctly | 9.50 |
| QCCR1E127398 | Install and upgrade | The last number for the idoldatafilter class in the number table is not updated after an upgrade | 9.50 |
| QCCR1E127792 | Install and upgrade | "Script 'settings'line 500: ERROR TypeError: newCategories has no properties at char 1" error when your upgrade Service Manager | 9.50 |
| QCCR1E128426 | Install and upgrade | An error occurs when you apply a production upgrade if the application version is 9.31 or lower | 9.50 |
| QCCR1E128778 | Install and upgrade | An error occurs when you upgrade to Hybrid mode | 9.50 |
| QCCR1E127568 | Install and upgrade | Error message when you try to upgrade from a version of Service Manager that has PDCP4 and the PT_BR/ZH_CN language pack installed | 9.50 |
| QCCR1E129502 | Install and upgrade | After you you upgrade Service Manager, some added fields in the kmquery dbdict are mapped to n1 table | 9.50 |
| QCCR1E134505 | Install and upgrade | After you upgrade the Service Manager applications, you find that the upgrade utility has added various new and incorrectly mapped array fields in different dbdict | 9.50 |
| QCCR1E135413 | Install and upgrade | The Service Manager Upgrade utility cannot identify dbdict field types that have a lower case name | 9.50 |
| QCCR1E134651 | Install and upgrade | After you upgrade Service Manager, the sequential number file issues incorrect SQL to the back-end Oracle database in SQL | 9.50 |
| QCCR1E112184 | Web client | The Phase field content and the workflow title are not localized on a localized environment | 9.50 |
| QCCR1E127441 | Web client | The drop-down list is misaligned with the combo box widget | 9.50 |
| QCCR1E127641 | Web client | In *.properties, double quotes will break the js codes and lead to page crash | 9.50 |
| QCCR1E127654 | Web client | The system might be slow if a lot of alerts arrive | 9.50 |
| QCCR1E127655 | Web client | Potential performance issue caused by rendering of To-Do alert items | 9.50 |
| QCCR1E127862 | Web client | Duplicate Ctrl+Home and Ctrl+End shortcuts are displayed on the quick help panel | 9.50 |
| QCCR1E127870 | Web client | The logout window is not displayed when you cancel a logout operation and then click Logout again | 9.50 |
| QCCR1E130500 | Web client | Unexpected error occurs when you use invalid queries to search for request models | 9.50 |
| QCCR1E130933 | Web client | Some files in WEB-INF are unnecessarily copied to the webtier root folder | 9.50 |
| QCCR1E133034 | Web client | When the web tier is deployed on WebSphere, users cannot log in to the web client because of a garbage login page | 9.50 |
| QCCR1E107806 | Web client | JAWS reads the invisible buttons in a message box | 9.50 |
| QCCR1E110529 | Web client | JAWS recognizes the "Select Time" combo box in a date picker as a button | 9.50 |
| QCCR1E114262 | Web client | The "Enter" key has incorrect response on the Select Related Records page with JAWS | 9.50 |
| QCCR1E125834 | Web client | When pressing the Tab key in a popup dialog, there are two extra Tab stops if you press Shift-Tab at the first field and then press Tab at the last button on the toolbar | 9.50 |
| QCCR1E128739 | Web client | Current focus item in Advanced Filter Panel should be read rather than the next item on list | 9.50 |
| QCCR1E79398 | Web client | 508 Compliance: The JAWS screen reader does not read the notebook title on the screen | 9.50 |
| QCCR1E126026 | Web client | The "Add Favorite" button cannot be seen with the hight contrast Black/White theme. | 9.50 |
| QCCR1E127216 | Web client | Cannot hide the ">>" button on the toolbarinaccessible mode | 9.50 |
| QCCR1E110085 | Web client | The language combo box in the login page is read aloud as read-only by JAWS | 9.50 |
| QCCR1E111511 | Web client | When JAWS is running and you tab through elements in a date picker, JAWS reads something that is related to table column and row | 9.50 |
| QCCR1E111512 | Web client | JAWS15 recognizes the Select Time combo box in the date picker as a link | 9.50 |
| QCCR1E116115 | Web client | Combo boxes have inconsistent behaviors on the web client | 9.50 |
| QCCR1E119996 | Web client | There are display issues in PD environment when high contrast mode is used | 9.50 |
| QCCR1E122924 | Web client | The "Add Favorite" icon cannot be displayed in high contrast mode | 9.50 |
| QCCR1E123365 | Web client | The focus is on the incorrect position after you open "Show hidden menu" with the ">>" image button | 9.50 |
| QCCR1E125198 | Web client | The single quote in the frame name of the "My Group's To Do List" view page is displayed as "'" in the "Frames List" dialog in JAWS | 9.50 |
| QCCR1E125382 | Web client | JAWS sometimes reads something that is not related to a message box | 9.50 |
| QCCR1E126101 | Web client | Sometimes the "OK" button in a message box that has the focus indicator does not get the real focus | 9.50 |
| QCCR1E126783 | Web client | For the matching items of the select time combo box filtered by more than two valid characters, JAWS always reads the inputted text instead of each selected item | 9.50 |
| QCCR1E127083 | Web client | JAWS does not recognize the first message box that is displayed as an alert dialog when managing favorites for a selected folder or dashboard | 9.50 |
| QCCR1E127273 | Web client | If you set the "Label for" property of a label to the name of a Comfill with the array length greater than 1, the label is not linked to the Comfill in the web client | 9.50 |
| QCCR1E127304 | Web client | The system does not generate the "Accessible Description" property related information for a read-only Comfill in the web client | 9.50 |
| QCCR1E127315 | Web client | Sometimes the system displays the "This is a required field" string in the title tooltip of an optional field in the web client | 9.50 |
| QCCR1E127358 | Web client | JAWS does not read the label for a Comfill in a Virtual Join subform | 9.50 |
| QCCR1E127721 | Web client | JAWS does not recognize the pop-up message box as an alert dialog when a user moves/copies/deletes favorites without selecting a folder/dashboard | 9.50 |
| QCCR1E128209 | Web client | The arrow icon next to column headers is not highlighted in high contrast mode | 9.50 |
| QCCR1E128211 | Web client | The calendar bar disappears from the calendar page after you click the < or > button in high contrast mode | 9.50 |
| QCCR1E129023 | Web client | JAWS reads nothing when you press "Ctrl+Alt+N" to move the focus to the first toolbar button in the navigator | 9.50 |
| QCCR1E129297 | Web client | Maximize background image does not display in Hot Topic Analytics page under Windows high contrast mode | 9.50 |
| QCCR1E129299 | Web client | In High Contrast mode, Hot Topic Analytics can not identify the checkbox checked status | 9.50 |
| QCCR1E129300 | Web client | All button background images can not display on Query Editor popup window under Windows high contrast mode | 9.50 |
| QCCR1E129302 | Web client | The current day on the calendar is not highlighted in high contrast mode | 9.50 |
| QCCR1E129303 | Web client | The menu list for "Select Favorite" is not displayed in the Calendar widget in high contrast mode | 9.50 |
| QCCR1E129304 | Web client | Page navigation buttons on the Calendar widget are not clearly displayed in high contrast mode | 9.50 |
| QCCR1E129504 | Web client | JAWS does not read out the state of checkboxes for selected columns in the ToDo queue | 9.50 |
| QCCR1E130079 | Web client | The button that is in focus is not highlighted in high contrast mode | 9.50 |
| QCCR1E130081 | Web client | The left-hand border of the group section banner is not displayed in high contrast mode | 9.50 |
| QCCR1E130206 | Web client | JavaScript error occurs when you select one condition operation type in "Query Editor" window | 9.50 |
| QCCR1E130214 | Web client | The selected day in the date picker dialog box is not highlighted in high contrast mode | 9.50 |
| QCCR1E130923 | Web client | JAWS always reads "View detailed information" when the focus is on a record link in a table even when you select the link to perform another action | 9.50 |
| QCCR1E131004 | Web client | If you view a customized table that contains data with JAWS running, the first cell is not displayed as being in focus by default. | 9.50 |
| QCCR1E131179 | Web client | Incorrect "aria_label" is set for the select row checkbox in request model list table | 9.50 |
| QCCR1E131771 | Web client | "Dialog" is read out after checking the "CI Down?" / "Pending Changes?" / "Critical CIs?" checkbox in dialog "Search Configuration Items". | 9.50 |
| QCCR1E131781 | Web client | The focus is not visible for first cell after selecting a record in "Related Records" / "Task" table in Internet Explorer. | 9.50 |
| QCCR1E132337 | Web client | Images on the Change Task workflow phase detail page cannot be displayed in high contrast mode | 9.50 |
| QCCR1E115475 | Web client | "Out of table, [first cell content] frame" is read off when a row is selected for a table which has other buttons after the table with JAWS15. | 9.50 |
| QCCR1E126569 | Web client | The focus indicator on a group still remains after another control receives the focus | 9.50 |
| QCCR1E128689 | Web client | The characters in table column header are covered in the Service Manager accessible mode | 9.50 |
| QCCR1E129214 | Web client | The focus in login page is wrong when you press Tab from the language combo drop down list. | 9.50 |
| QCCR1E97291 | Web client | Incorrect behavior when swtiching from the index.do web client to ess.do and then opening an invlid index.do URL in a new browser tab | 9.50 |
| QCCR1E121878 | Web client | URL parameters are not retained when you log out the web client on WAS 8.5.5 | 9.50 |
| QCCR1E94735 | Web client | The login page displays incorrect language after a forced logout when connecting with SSO | 9.50 |
| QCCR1E120947 | Web client | system.functions.cursor_field_name() returns incorrect value in the web client | 9.50 |
| QCCR1E96564 | Web client | Unclear informational message when user is submitting a request in ess.do if email notification configuration is set up | 9.50 |
| QCCR1E103795 | Web client | The page goes back to logging record after you click the confirmation box to create the ticket | 9.50 |
| QCCR1E94280 | Web client | Cannot close the error page tab after failing to open an incident from a url | 9.50 |
| QCCR1E118254 | Web client | Cannot save the attached file in IE on a Windows 2008 operating system | 9.50 |
| QCCR1E127177 | Web client | Unable to download attachments that contain special characters in the file names | 9.50 |
| QCCR1E131661 | Web client | Attachment file names are downloaded always with a file name of "NaN" | 9.50 |
| QCCR1E133413 | Web client | The file formatting is lost when you open a .txt attachment in the web client with Internet Explorer | 9.50 |
| QCCR1E120982 | Web client | The Help icon should not be visible to end users | 9.50 |
| QCCR1E123744 | Web client | The field name is displayed as null when viewing the help information from a read-only text area control | 9.50 |
| QCCR1E127245 | Web client | The system displays a blank quick help panel on WebLogic | 9.50 |
| QCCR1E110808 | Web client | In Chinese environment, JavaScript error occurs when you view a document environment which is created in English environment | 9.50 |
| QCCR1E105400 | Web client | Cannot unload an Audit Delta successfully | 9.50 |
| QCCR1E104340 | Web client | Page number focus is not on the current page number | 9.50 |
| QCCR1E73470 | Web client | An error occurs when you cancel an incident that was just closed | 9.50 |
| QCCR1E120813 | Web client | The QBE is filled with wrong data when you close the affected services page accessed through "More"->"View Affected Services" in an Incident record | 9.50 |
| QCCR1E128212 | Web client | The list is not displayed if the column value in listdetail is array | 9.50 |
| QCCR1E128889 | Web client | 403 Error occurs when you click the "toggle list-detail view" button | 9.50 |
| QCCR1E128843 | Web client | In the Service Manager web client with French localization, an apostrophe(') is displayed as "'" when $G.show.menu.forms is enabled. | 9.50 |
| QCCR1E110449 | Web client | Error page is displayed when you mass update several incident records | 9.50 |
| QCCR1E111709 | Web client | Cannot log activitiy updates after creating an incident/interaction through clicking the "New" button in "Incident/Interaction" todo Queue page. | 9.50 |
| QCCR1E119808 | Web client | Creating new Change for a category is very slow on the web tier | 9.50 |
| QCCR1E134070 | Web client | Time Period Management is so slow that a new Rule cannot be added | 9.50 |
| QCCR1E121855 | Web client | The table value is not displayed in the print preview page when you use a text area field as DVD visible condition on a table column | 9.50 |
| QCCR1E123661 | Web client | Cannot display the "Attachment" notebook name on the Print Detail page when PD is enabled | 9.50 |
| QCCR1E123828 | Web client | Text overlapped on the form for catalog items on the print detail page | 9.50 |
| QCCR1E125814 | Web client | The print preview displays invisible group data if the group visibility condition is based on a read-only field | 9.50 |
| QCCR1E126558 | Web client | Label and text area overlap in IE printing | 9.50 |
| QCCR1E130324 | Web client | The read-only checkbox with read-only condition in a subform can be modified after you click the "Print" button | 9.50 |
| QCCR1E131182 | Web client | The DVD field cannot be displayed correctly after you click the Print Page button | 9.50 |
| QCCR1E131253 | Web client | The attachments frame overlaps in print page of incident details | 9.50 |
| QCCR1E134619 | Web client | Overlapping text displayed when printing Quotes and Interactions that use the HTML Viewer | 9.50 |
| QCCR1E93293 | Web client | Print button on workflow list page does not work | 9.50 |
| QCCR1E127385 | Web client | The session-timeout parameter does not work after the socketReadTimeout took effect | 9.50 |
| QCCR1E78390 | Web client | Web tier timeout during execution of a long-running task | 9.50 |
| QCCR1E97374 | Web client | A "Webpage has expired" message is displayed when opening the web client in a new tab using the browser's Duplicate option | 9.50 |
| QCCR1E122004 | Web client | CTI/DDE does not work for Service Manager 9.40 web tier when the homepage is Dashboard | 9.50 |
| QCCR1E134216 | Web client | Issue when using web client telephony URL (telephonyuser=1) | 9.50 |
| QCCR1E101636 | Web client | A text field with array setting 2 is displayed in "Dynamic Field Validations - Validation Rule" wizard page for 2 seconds unexpectedly | 9.50 |
| QCCR1E122527 | Web client | Service Manager does not work when the security manager is enabled on the web application server | 9.50 |
| QCCR1E124888 | Web client | The Description column on the activity.list form does not inform a user that there is more information than displayed when the updates consist of mutiple lines | 9.50 |
| QCCR1E127089 | Web client | The dynamically generated new row of an array of combo boxes still uses the index of the first combo box for some of the attributes | 9.50 |
| QCCR1E49217 | Web client | The value of the resolution.code on the IM.close.incident format can be cleared | 9.50 |
| QCCR1E130384 | Web client | When you log on Service Manager web client by using web browsers that support HTML5, the actual maximum number of attachment files does not match the value of the “maxattachmentcount” parameter | 9.50 |
| QCCR1E130400 | Web client | Attachment widget size issue | 9.50 |
| QCCR1E131902 | Web client | The "Add Files" button becomes unresponsive (or the entire web tier hangs) using Internet Explorer 11 | 9.50 |
| QCCR1E132481 | Web client | The error message is not clear when the file name or file suffix contains illegal characters while uploading an attachment | 9.50 |
| QCCR1E133005 | Web client | When Trusted Sign-On (TSO) is configured in Service Manager, you cannot select multiple files to upload from the web tier in Internet Explorer 11 | 9.50 |
| QCCR1E133212 | Web client | Unable to add an attachment that has been previously deleted | 9.50 |
| QCCR1E93459 | Web client | Error page displayed when viewing KM attachment whose file name contains a special character | 9.50 |
| QCCR1E125683 | Web client | The text on the "Add Files..." button for uploading attachments is displayed out of the button on accessible.do | 9.50 |
| QCCR1E97896 | Web client | In the ESS client, the popup search window displayed after clicking Fill for a field contains large blank space | 9.50 |
| QCCR1E132353 | Web client | Change Calendar skips months when clicking Next Month in the web client using Internet Explorer 11 | 9.50 |
| QCCR1E129783 | Web client | Dashboard chart does not refresh automatically after you switch tabs | 9.50 |
| QCCR1E128894 | Web client | Check boxes on the filter page of view configuration setting in inbox do not work | 9.50 |
| QCCR1E105800 | Web client | Cannot expand the group after sorting the view several times | 9.50 |
| QCCR1E91882 | Web client | Foreground Color and Foregroud Color Condition do not work for Collapsible Group | 9.50 |
| QCCR1E108443 | Web client | The "Page size selection" combo box in the Paging Toolbar is displayed incorrectly after page refresh in Chrome | 9.50 |
| QCCR1E117561 | Web client | When you submit a Service Catalog request, JavaScript error occurs if you attach an invalid file before filling a combo box | 9.50 |
| QCCR1E120528 | Web client | The drop down list is still displayed after you select a value from the Task Category drop down list in Task Planner | 9.50 |
| QCCR1E120688 | Web client | The drop down list collapses automatically when you scroll quickly into it to select one drop down item | 9.50 |
| QCCR1E122969 | Web client | The "Show" combo-box still expands after you clicked any other place out of the current frame | 9.50 |
| QCCR1E125935 | Web client | Unable to tab out from an expanded combo box with a scroll bar if the mouse cursor is on the scroll bar | 9.50 |
| QCCR1E125943 | Web client | The trigger button of a combo box always expands the drop-down list | 9.50 |
| QCCR1E128060 | Web client | Cannot select the value in a drop-down list in an editable table | 9.50 |
| QCCR1E128723 | Web client | Users can select the last item in a drop-down list for combo box in a dynamic form by pressing the UP arrow key | 9.50 |
| QCCR1E129036 | Web client | The pop-up list of a combo box does not disappear when you click outside the combo box. | 9.50 |
| QCCR1E130178 | Web client | After typing some text in language combo box, you cannot move focus to username/password fields | 9.50 |
| QCCR1E130624 | Web client | Autocomplete becomes case-sensitive when you enter text in a combo box | 9.50 |
| QCCR1E130695 | Web client | When you tab out from queue combo box, the data in the record list table does not change based on the value of the queue combo box | 9.50 |
| QCCR1E130729 | Web client | The dropdown list for combo box is still open when the characters specified do not match any item | 9.50 |
| QCCR1E131060 | Web client | JavaScript errors occur when opening a dbdict record | 9.50 |
| QCCR1E134877 | Web client | The Relationship Subtype value is not cleared when a Relationship Type is changed | 9.50 |
| QCCR1E96121 | Web client | Unable to press ESC to cancel the selection from the drop down list of a combo box | 9.50 |
| QCCR1E104147 | Web client | Comfill content cannot be saved successfully when you select records using the Fill button | 9.50 |
| QCCR1E112050 | Web client | JavaScript error occurs when you invoke the fill button | 9.50 |
| QCCR1E122698 | Web client | When you select a candidate value from the auto fill drop-down list, the fill form pops up | 9.50 |
| QCCR1E127148 | Web client | When you use the Comfill widget in web client, each keystroke triggers a Data Changed Event and it is difficult to enter data | 9.50 |
| QCCR1E127722 | Web client | In the drop-down list of an auto-completed Comfill control on the web client, if you press the Down arrow key on the last item, the system scrolls to the first item and selects this item | 9.50 |
| QCCR1E127966 | Web client | The drop-down list of an auto-completed comfill is not scrolled into view if the comfill is near the bottom of the screen | 9.50 |
| QCCR1E128205 | Web client | Service Manager does not support case-sensitive database well in Internet Explorer | 9.50 |
| QCCR1E129677 | Web client | When you press the down arrow key while the focus is on a comfill box, the focus skips an item | 9.50 |
| QCCR1E132265 | Web client | The autocomplete dialog displays an incorrect list of values | 9.50 |
| QCCR1E133868 | Web client | Array elements after the 19th one are truncated after saving | 9.50 |
| QCCR1E90765 | Web client | Comfill: Value List Condition containing question mark ("?")does not work when Array Length is greater than 1 | 9.50 |
| QCCR1E96164 | Web client | Comfill text box data deleted or updated after tabbing through the value list | 9.50 |
| QCCR1E122968 | Web client | The "Select Time" combo-box is still expands after you click the header of any of the thread tabs | 9.50 |
| QCCR1E128258 | Web client | The read-only decimal widget is not displayed completely with full width in the web client | 9.50 |
| QCCR1E111502 | Web client | Exception occurs on Tomcat console and the page hangs when incorrect format is in Dynamic form | 9.50 |
| QCCR1E112664 | Web client | The error page is displayed when you search for change records after giving a non-character value to the "ID" column in the "cm3r" search configuration page | 9.50 |
| QCCR1E123457 | Web client | Cannot display the gray wrap line on the right in an RTL environment on IE9 | 9.50 |
| QCCR1E98824 | Web client | An XML error is received when trying to add a Security Folder that contains a space to a Role | 9.50 |
| QCCR1E102431 | Web client | One redundant record is added into the "Current Approvals" table in the interaction detail page | 9.50 |
| QCCR1E119729 | Web client | JavaScript error appears when you press the down arrow key on an empty single-selection record list | 9.50 |
| QCCR1E127769 | Web client | When pressing Tab to focus on the column header in Chrome, the scroll bar scrolls up from the bottom to the top | 9.50 |
| QCCR1E128688 | Web client | The "Show Next 50" and "Show All" buttons do not work in Internet Explorer | 9.50 |
| QCCR1E131987 | Web client | The Https port is still shown in KM Search Server page after you clear the SSL Enabled checkbox | 9.50 |
| QCCR1E109272 | Web client | Cannot perform input operation due to inactive new schedule page | 9.50 |
| QCCR1E116512 | Web client | HTML Editor UI issue in the Notify page of an Interaction record | 9.50 |
| QCCR1E117807 | Web client | User cannot delete all elements in HTML Editor field when they select all and press the delete key | 9.50 |
| QCCR1E131348 | Web client | HTML editor is changed to read-only in "Unretired Knowledge Document" page | 9.50 |
| QCCR1E89075 | Web client | Windows client: Session still alive when inactivity timer reaches threshold | 9.50 |
| QCCR1E115485 | Web client | JavaScript error appears when you drag a magnified table with open drop-down list | 9.50 |
| QCCR1E131472 | Web client | The Rules and Occurrences tables in the Time Period module use such a small font size that the item in focus is not shown clearly enough | 9.50 |
| QCCR1E135493 | Web client | The third button of a comfill widget is invisible in the web client but visible in the Windows client | 9.50 |
| QCCR1E135620 | Web client | Images in .gif format no longer work in the toolbar in the web client | 9.50 |
| QCCR1E124713 | Web client | When clicking the 'Link New Record' button several times to create new changes, the system skips change model selection and jumps to change logging form directly | 9.50 |
| QCCR1E132297 | Web client | Service Catalog catagories with a french apostrophe in their name cannot be selelected in the web client | 9.50 |
| QCCR1E121704 | Web client | Empty items are displayed in the list builder when you go back to the "Select Approval Groups" page from the "Set Delegate" page | 9.50 |
| QCCR1E98089 | Web client | Field value in record list is cleared update field value is updated in record detail form | 9.50 |
| QCCR1E105694 | Web client | When you navigate back to the page, the focus is not on the correct notebook tab | 9.50 |
| QCCR1E92687 | Web client | "Upcoming Alerts" group displayed outside of SLA section | 9.50 |
| QCCR1E129276 | Web client | The "End" and "Ctrl+End" table shortcut keys do not work well in vertical layout list | 9.50 |
| QCCR1E96379 | Web client | The "Last" button in the paging bar is not enabled until the last page has been accessed | 9.50 |
| QCCR1E118285 | Web client | "Search duplicates" feature does not work on Phase field in web client | 9.50 |
| QCCR1E128734 | Web client | When you use web client in Internet Explorer, type Chinese/Japanese characters on the login page, and then press Enter, the screen is refreshed and displays an error message | 9.50 |
| QCCR1E71600 | Web client | Error message is displayed after selecting option value from 'Field in' List on Baseline Wizard Attribute Field and Value screen | 9.50 |
| QCCR1E133642 | Web client | Web client hangs when copying email content to the Description field of an Interaction | 9.50 |
| QCCR1E134193 | Web client | Text area fields are not editable in Firefox 38 or earlier verions | 9.50 |
| QCCR1E118262 | Web client | The vertical scroll bar does not appear on the workflow section of a Change record | 9.50 |
| QCCR1E111833 | Web client | The “Page not found” error is displayed when you pressing the "Alt+R" shortcut in a record detail page | 9.50 |
| QCCR1E119140 | Web client | The scroll bar moves when the combobox drops down | 9.50 |
| QCCR1E94106 | Web client | Unable to choose security folder for incident task | 9.50 |
| QCCR1E123193 | Web client | The lower level combo-box fields are cleared after you click a higher level combo-box | 9.50 |
| QCCR1E125308 | Web client | Result of Caption Condition is displayed in the table when Show Next 50 or Show All is selected | 9.50 |
| QCCR1E131050 | Web client | The "invisible" attribute of data policy does not work in the web client | 9.50 |
| QCCR1E57750 | Web client | You cannot see the HTML viewer container in the web client | 9.50 |
| QCCR1E109044 | Web client | The page hangs when a column of QBE refers to an array item in both the web and Windows clients | 9.50 |
| QCCR1E109147 | Web client | The Backspace key is enabled for the readonly field | 9.50 |
| QCCR1E110049 | Web client | Unexpected Save dialog box appears when you switch to a specific service catalog item | 9.50 |
| QCCR1E115940 | Web client | The detail page of a newly created incident does not close when you click the Save&Exit button. | 9.50 |
| QCCR1E120771 | Web client | Case conversion does not work properly in Internet Explorer | 9.50 |
| QCCR1E123609 | Web client | The findAll command does not work normally in web client | 9.50 |
| QCCR1E134028 | Web client | Script called from the login.DEFAULT format control causes issues with the Dashboard homepage | 9.50 |
| QCCR1E92455 | Web client | Toobar images are missing in requested view after view request is issued | 9.50 |
| QCCR1E114060 | Web client | When you view the details of an Open Request in Self-Service User mode (ess.do), the initial focus is inconsistent in different browsers | 9.50 |
| QCCR1E116530 | Web client | The focus is incorrect when you save and exit a new record created from theTo Do queue page | 9.50 |
| QCCR1E128292 | Web client | When pressing "Alt+N", the focus does not stay at the original place | 9.50 |
| QCCR1E131611 | Web client | There is no default focus in a subscription record detail page in Internet Explorer and information about a "Next" button which does not exist on the page is read out unexpectedly | 9.50 |
| QCCR1E131975 | Web client | Function cursor.field.name.set does not work in web client 9.41 | 9.50 |
| QCCR1E136202 | Web client | The focus is lost after entering a value in a comfill control with an array | 9.50 |
| QCCR1E102815 | Web client | The table is missing from the "Choose Document Attachment" wizard if you try to insert a link toward an attached file in HTMLEditor | 9.50 |
| QCCR1E115777 | Web client | In Firefox, the drop-down list of the combo box does not disappear automatically when you close the magnified table | 9.50 |
| QCCR1E117814 | Web client | Overlap issue occurs in the "Modify or Delete this item" page when you access Service Manager through accessible.do | 9.50 |
| QCCR1E121376 | Web client | The workflow graph disappears when user opens the dropdown list for the "Jump Address" / "More" menu in Chrome | 9.50 |
| QCCR1E122044 | Web client | If multiple selection is enable for tables, layout rendering issue exists when you enlarge the page | 9.50 |
| QCCR1E122692 | Web client | The number displayed in the New Message button extends beyond the red circular region | 9.50 |
| QCCR1E122772 | Web client | The remove icon displayed in Internet Explorer for the Jump Address combo-box overlaps the trigger button | 9.50 |
| QCCR1E123048 | Web client | The web client webpage is messed when displaying a planned relationship change with multiple downstream CIs | 9.50 |
| QCCR1E123529 | Web client | The Subform exceeds group in svcCart.view | 9.50 |
| QCCR1E123931 | Web client | Labels for Comfill fields are overlapped in IE when the Default to Expanded property of a Group object is unchecked | 9.50 |
| QCCR1E128524 | Web client | The row check box is in the same line with the cell beside it in a table on the list and detail page in the accessible mode | 9.50 |
| QCCR1E128879 | Web client | If a record is selected from the To-Do Alert pop-up window, it loads behind the To-Do Alert window | 9.50 |
| QCCR1E128880 | Web client | The width of a table is longer in IE when a group's "Default to Expanded" property is not checked | 9.50 |
| QCCR1E96407 | Web client | Warning dialog is closed before user clicks OK when changing expired password | 9.50 |
| QCCR1E97208 | Web client | Save & Exit button overlaps with Cancel button when opening a request in the ESS web client | 9.50 |
| QCCR1E102998 | Web client | A "Permission Denied" JavaScript error message appears after you switch records in qbe list | 9.50 |
| QCCR1E124497 | Web client | The memory consumption increases quickly when you open and close tabs a large number of times in Internet Explorer 11 | 9.50 |
| QCCR1E67796 | Web client | Keyboard shortcut for field tooltips no longer works | 9.50 |
| QCCR1E133341 | Web client | Pop-up forms stop being displayed on Interaction forms | 9.50 |
| QCCR1E101175 | Web client | The Alt+F1 shortcut for the New/Add button does not work in web client | 9.50 |
| QCCR1E101727 | Web client | The system does not change the magnified state of a form if you access the same form again | 9.50 |
| QCCR1E134565 | Web client | Web client does not display data entered in the magnifyng window | 9.50 |
| QCCR1E129215 | Web client | jsError occurs after you login SM web client if warning/information/error message is configured not to show in page | 9.50 |
| QCCR1E130408 | Web client | Missing message when updating a record selected from a ToDo view and clicking Save & Exit | 9.50 |
| QCCR1E129804 | Web client | Pressing Shift+TAB shortcut does not switch focus in the "Question" popup dialog | 9.50 |
| QCCR1E129805 | Web client | Incorrect results are returned when you press the "No" button in the "Question" dialog | 9.50 |
| QCCR1E135032 | Web client | In Change Management, a Warning tab appears after a popup message and does not go away | 9.50 |
| QCCR1E106788 | Web client | The views in Manage Favorites appear wrong if you quickly click the refresh button several times | 9.50 |
| QCCR1E119030 | Web client | The System Navigator displays blank contents when you click the Expand icon | 9.50 |
| QCCR1E132331 | Web client | Charts cannot be moved or copied to an existing dashboard under Favorites and Dashboards | 9.50 |
| QCCR1E90891 | Web client | Cannot move an item in the Favorites folder into a subfolder | 9.50 |
| QCCR1E97060 | Web client | A newly added dashboard or folder cannot be moved or copied to a Knowledge Management folder | 9.50 |
| QCCR1E99850 | Web client | Comfill value list is cleared when hovering over the Comfill to open the hover-over form | 9.50 |
| QCCR1E115705 | Web client | The chart by option menu does not work on the web client in accessibility mode | 9.50 |
| QCCR1E125192 | Web client | Cannot trigger the eventsin some cases after mouse-click | 9.50 |
| QCCR1E134681 | Web client | Smart Search is slow when there are high-frequency queries | 9.50 |
| QCCR1E106779 | Web client | Some charts cannot be displayed after you open an existing mysm page | 9.50 |
| QCCR1E71596 | Web client | MySM tab title is displayed as "HP Service Manager" instead of "MySM" | 9.50 |
| QCCR1E113032 | Web client | The Phase name is partly displayed in the workflow graph in Chrome with a high zoom level | 9.50 |
| QCCR1E105217 | Web client | Condition Editor - Complex Condition cannot be opened sometimes | 9.50 |
| QCCR1E118127 | Web client | Special characters in "conditionEditorBundle_en.properties" can cause display issues in web client. | 9.50 |
| QCCR1E132828 | Web client | The CurrentRecordAuth parameter is not available in Process Designer | 9.50 |
| QCCR1E118177 | Web client | If containing the backslash character '\', the Task Category name is not displayed correctly in the category list of task editor | 9.50 |
| QCCR1E132919 | Web client | If you open the task planner in one tab and change the task status in another tab, you cannot see the updated task status in the first tab until you click the refresh button | 9.50 |
| QCCR1E100483 | Web client | Cannot save a variable or RAD expression in a Workflow Phase Display form | 9.50 |
| QCCR1E103847 | Web client | Process Designer workflow arrow connectors might be misaligned when two phases are vertically too close to each other | 9.50 |
| QCCR1E108070 | Web client | The record count in the drill-down list does not match the count in the chart that is displayed for the week() report for SqlServer | 9.50 |
| QCCR1E132943 | Web client | Error parsing styled text when running a backend report scheduler to export reports | 9.50 |
| QCCR1E134523 | Web client | Empty chart is displayed when the execution time of a reporting query exceeds 60 seconds | 9.50 |
| QCCR1E127347 | Web client | Lync users cannot send message back if the conversation session is broken | 9.50 |
| QCCR1E127499 | Web client | Users can not connect to Service Manager Collaboration from the webtier when an unexpected out of memory error occurs in chat server | 9.50 |
| QCCR1E127603 | Web client | Exception error occurs when you stop the Openfire server or service | 9.50 |
| QCCR1E127855 | Web client | SQL INSERT code incompatibility on CS SQL database | 9.50 |
| QCCR1E128841 | Web client | SMC does not recognize a user if there is no Service Manager ID in this user's profile in the Contacts table | 9.50 |
| QCCR1E129624 | Web client | For messages that are older than two days in the Service Manager Collaboration message history, the corresponding Lync user information is missing in this history | 9.50 |
| QCCR1E130240 | Web client | Openfire and lync do not release the memory | 9.50 |
| QCCR1E126865 | Web client | Some meaningful images of SM Collaboration cannot be displayed in High Contrast mode | 9.50 |
| QCCR1E127610 | Web client | A "Failed to get history message" message is displayed when the conversation history contains messages from Openfire or Lync | 9.50 |
| QCCR1E127664 | Web client | Opened conversations that are saved in local storage are lost when you refresh the web client | 9.50 |
| QCCR1E127881 | Web client | Nothing receives the focus after you cancel a logout operation | 9.50 |
| QCCR1E124297 | Web client | The scroll position is lost in Internet Explorer 11 when switching between tabs | 9.50 |
| QCCR1E131301 | Web client | Cannot update data policy with long field settings when deploying SM on a JBoss6.4-based environment | 9.50 |
| QCCR1E131727 | Windows client | There is no table property that can be used to identify what JAWS should read when a link in the table is in focus | 9.50 |
| QCCR1E127607 | Windows client | A NullPointerException error occurs when you try to close the Windows client after a session time out | 9.50 |
| QCCR1E62216 | Windows client | Second radio button disappears when the focus is set to the first radio button on a form. | 9.50 |
| QCCR1E102213 | Windows client | When you open the calendar.popup.g form, the focus is incorrectly set to the first date field in the form | 9.50 |
| QCCR1E119068 | Windows client | No message window popup when user click Cancel button after made some change in HTML Editor. | 9.50 |
| QCCR1E89500 | Windows client | When you click on a Knowledge Management record that contains "<>" in search results, the record does not open | 9.50 |
| QCCR1E98608 | Windows client | An unrecoverable error occurs when you add the List Builder widget into a form by using Form Designer | 9.50 |
| QCCR1E92586 | Windows client | When you preview a Notebook in Forms Designer, the first visible Notebook tab is not always the active tab | 9.50 |
| QCCR1E80247 | Windows client | The previously selected view name is not cleared up for a new search | 9.50 |
| QCCR1E70745 | Windows client | You are brought to the bottom of the format every time that you return to a format after changing properties of a field in Forms Designer | 9.50 |
| QCCR1E123579 | Windows client | The Client Configuration Tool is now packaged in the Windows client, but it includes a redundant JRE | 9.50 |
Related topics
What's new in Service Manager 9.52?
Service Manager version history
Enhancements
Known issues, limitations, and workarounds
Deprecations
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