Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
|A single word||
||Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".|
You can specify that the search results contain a specific phrase.
Topics that contain the literal phrase "cat food" and all its grammatical variations.
Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.
Two or more words in the same topic
|Either word in a topic||
|Topics that do not contain a specific word or phrase||
|Topics that contain one string and do not contain another||
|A combination of search types||
- Programming Guide
- Document Engine Guide
- Web Services Guide
- SMIS Developer Guide
- Tailoring Best Practice Guide
- Process Designer Tailoring Best Practice Guide
- Wizards Guide
- Processes and Best Practices Guide
- Operational Reports Guide
- Service Manager Open Source and Third-Party Software License Agreements
- Service Portal Open Source and Third Party Software License Agreements
Introduction to the Programming guide
- System language (RAD)
- System language reference that describes the RAD functions, rtecalls, and RAD routines
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