Use > Service Manager Service Portal Consumer Help > Launchpad > Avatar and Action Drop-Down List

Avatar and Action Drop-Down List

The Service Manager Service Portal views include an avatar, or graphical representation of the user. It is typically a circle around the first initial of the user name.

The avatar is located at the top of the user interface. Click on the avatar to display a drop-down list of additional navigation options. The options presented in all views include:

  • About - Displays the product name and version number
  • Help - Displays context-sensitive online help
  • Logout - Logs you out, ending your user session
  • My Workstream - View a list of the five most recent unread workstream feeds, or navigate to the My Workstream view where you can view all your feeds.

Consumer focused views might include options such as:

  • Approvals - Navigates to the Approval List view where you can see and manage requests that require approval.
  • Cart - Navigates to the Shopping Cart view where you can modify your cart contents and place your order
  • Orders - Navigates to the Orders view where you can view orders and order details.
  • Support Requests - Navigates to the Support Catalog view where you can browse and manage support requests, and more

Administrative focused views might include options such as:

  • License - View and manage product license information

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