Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Accessibility
Micro Focus's goal is to provide products and services that meet the needs of the widest range of possible users, which includes persons with disabilities and age related limitations. Micro Focus software products are designed and developed to conform to the applicable United States Section 508 Standards from the US Access Board and the W3C Web Content Accessibility Guidelines (WCAG) 2.0 level A and AA success criteria when and wherever possible.
The Service Manager 9.61 web client contains features that are intended to provide a level of access that meets the needs of persons with disabilities. It is a fully functional client that integrates successfully with assistive technology tools. How the product conforms to the individual standards criteria can be found in conformance reports from Micro Focus.
You can find more information about the accessibility policy, the Section 508 requirements, the Voluntary Product Accessibility Template (VPAT) conformance report, and WCAG 2.0 at https://www.microfocus.com/about/section-508-compliance/.
