Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Check signature expiration of web client jar files
The code files of the Service Manager web client (jar files) are code signed. Depending on the security level for java in the browser, jar files with expired signature certification cannot be run. The recommended fix for this issue is to upgrade the web client to the latest version.
For that reason, the Service Manager administrator should proactively get a list of these expiration dates.
The jarsigner tool of the Java JDK can be used to display the expiration date of a jar file:
<JDK directory>\bin\jarsigner.exe -certs -verify -verbose <web application server directory>\webapps\webtier-9.50\ext\<jar file>
Only the first listed certificate expiration date is relevant.
For information on how to determine if a Java certificate has expired, refer to knowledge article KM02473468 and the Oracle documentation.
Related topics
