Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Monitor the schedule dbdict and background schedulers
Background processes that execute the tasks specified in records of the schedule dbdict are called background schedulers.
Monitor the schedule dbdict and the background schedulers multiple times a day, and take appropriate actions.
|
Idle time |
Administrative action |
|---|---|
|
> Sleep time |
Restart the background process. |
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00:00:00 |
The scheduler is very busy or hanging. To identify the schedule record processed, check schedule records with a status of "application running" for a Scheduled Class field that contains the process name. Rerun the query a few times and see if the schedule record returned is varying. If varying, this is a load issue. If not, the background process was hanging during the processing of this schedule record. |
Monitor the schedule records as described in the following table.
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Status |
Administrative action |
|---|---|
|
Scheduled or empty status field |
If a schedule record is not picked up although the expiration time has passed, the problem may be caused by any of the following:
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application failed due to error - check msglog for possible messages |
The System Administrator is required to analyze what made the processing of this task fail, decide if corrective actions are required to data records not being updated correctly, and take proactive actions to prevent this from happening to other similar tasks. Schedule records in this status are not automatically removed for error analysis. Over time, these records may have negative impact to system performance, and need to be removed either manually by the administrator or by a scheduled purging task. See Purge queue records |
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locked |
This is typically a state during normal operations. However, if a schedule record stays in this state for a long time, the System Administrator is required to analyze and resolve this situation. |
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Refresh the search for schedule records in “application running” state and verify by field ID, if always the same record is displayed. If a background scheduler hangs, kill it from the status monitor and modify the Scheduled Class field of the schedule record that is not matching any background process name: This record requires to be analyzed later. Then restart the background scheduler, so that it continues to process other scheduled tasks assigned to it. |
Related topics
