Table tab

The Table tab summarizes the properties of an Service Manager table, provides links to other table-related objects, and allows you to map a database dictionary record to an RDBMS.

The Table overview contains these sections:

  • Table definition
  • Table management
  • SQL Properties
  • Associated objects
    • Forms
    • Links
    • Triggers

Table definition

The Table definition section contains the following information:

Field Contents Notes
Caption Optional. Caption information may appear as a label in the data policy rules for the table. Service Manager uses some Caption fields to specify an index value for a table of localized text. An administrator can customize this field. For example, you can display the name of table.
Description Optional. The Knowledgebase uses the first line of the table description. An administrator can customize this field. For example, you can specify information about the table.
SQL base name SQL mapping uses a unique base name for each table. The maximum length is 13 alphanumeric characters. When you create a new table, Service Manager creates a valid SQL base name and assigns it to the new table. To avoid future upgrade conflicts, it is helpful to specify a base name that does not overlap Service Manager out–of–box table names.
Revision number Specifies the cumulative number of changes to the table. Read only.
Add, delete, or edit fields and keys Click to advance to the Fields and Keys tab.  

If you make any changes to the table definition fields or other table information, click Save.

Table management

Use the Table management section to complete routine maintenance activities. When you select the action, the System Definition utility prompts you for the next response required to complete the task. You can:

  • Delete the table
  • Rename the table
  • Copy the table definition (only)
  • Copy the table definition and data
  • Regenerate the table
  • Reset the table data

Service Manager always asks for confirmation before you complete a task that makes irreversible changes. For example, you must confirm when you try to delete, regenerate, or reset a table.

 

Related topics

System Definition
Forms, triggers, and links
Fields and Keys tab
Add a field to a table
Edit a field in a table
Edit a record key