Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Event scheduling
The schedule table contains a record for each SCAuto agent. It contains instructions indicating how often the agent reads a queue and which application to execute if the read returns records. You use the Event Schedule form to manage event agent operations.
When the event agent starts, the event schedule record must have a class of event (or the name you specify for the event scheduler) and must have an expiration earlier than the current time. Set the expiration to the current date and time before starting the scheduler.
Since the event scheduler is a serial process, you may want to have more than one scheduler read events in the event queue, particularly when inventory activity is high, preventing incident management activity.
Use the Query field to further define what type of event to select from the eventin file. The user-specified query entered in the schedule record is appended automatically to the default event scheduler query, evtime<=tod(), to form a more specific query. If the Query field is left blank, only the default query is applied.
Note The system always places the time portion of the query in front of the user-specified query.
If you define a query for use against the eventin file, ensure it is fully-keyed for maximum performance.
The agent processor attempts to restart any applications that ended while running (that have a status of application running). If you change for one of your agents, ensure there are no other agents with the same schedule class and a status of application running.
Related topics
Agent status
Event agents
Filtering events
