Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- UCMDB-SM Configuration Best Practices
- Centralized CI Type Management
- Bi-Directional Data Synchronization Recommendations
- Push Scheduling Recommendations
- Push in Clustered Environments
- Initial Load Configurations
- How to Configure Differential or Delta Load DEM Rules
- Fault Detection and Recovery for Push
- How to Enable Lightweight Single Sign-On (LW-SSO) Configuration
Push in Clustered Environments
A clustered SM environment is comprised of multiple servlets running in parallel with a load balancer that dispatches user requests to any available servlet. You must configure the UCMDB-SM integration to point to a specific servlet and not to the SM loadBalancer. In order to perform this, you must first create a dedicated web service listener.
This section includes: