Push

UCMDB can automatically discover most types of CIs available in Service Manager. This integration enables you to push these types of CIs from UCMDB to Service Manager.

The following figure shows how data is pushed from UCMDB to Service Manager (SM). The data is physically pushed (copied) from UCMDB to SM. Once the data is physically located in SM, the data is utilized by the SM user that consumes this information in various SM processes.

A picture depicts the Push Model between UCMDB and SM

Note CI Type and Attribute Push

Only information that is physically present in UCMDB can be pushed to SM.