Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
Troubleshooting
This
Widgets do not support Dynamic View Dependencies (DVD)
Issue
Some widgets on the forms do not support the Dynamic View Dependencies (DVD) feature of Forms Designer. How to solve this problem?
Solution
In the following example, the chm.subform.activity form has the New Update Type field using the DVD feature as illustrated below:
Since the current version of Service ManagerMobile Applications does not support the DVD feature, change the properties of Value List, Value List Condition and Display List as below to avoid using the DVD feature:
Property | Old Value | New Value |
---|---|---|
Value List | Null | $G.cm.activity.type |
Value List Condition | select("activity.name","activitytype","table","cm3r","visible", "YES") |
Null |
Display List | Null | $G.cm.activity.type.local |
Refer to the following screenshot as an example: