Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- System configuration parameters
- Service Manager Server and Web Tier configuration files
- System parameters
- Web tier parameters
- Enter a parameter in the web client URL
- Enter a parameter in the sm.ini file
- Enter a parameter in the web.xml file
- Enter a parameter in the webtier.properties files
- Enter a parameter in sm.cfg or the server’s OS command prompt
- View parameters by function
- Alert parameters
- Application development parameters
- Background and scheduled process parameters
- Client parameters for Web clients
- Client parameters for Windows clients
- Connection parameters
- Database parameters
- Debugging parameters
- Help parameters
- Information retrieval (IR) expert parameters
- ir_asynchronous
- ir_autostop
- ir_boost_same_sequence
- ir_cluster_closeness
- ir_cluster_symbol
- ir_disable
- ir_language
- ir_languagefiles_path
- ir_max_clusters
- ir_max_relevant_answers
- ir_max_shared
- ir_min_cluster_members
- ir_minidf
- ir_opt_path
- ir_prefix
- ir_query_drop_off
- ir_sql_limit
- ir_term_drop_off
- ir_timelimit
- LDAP parameters
- Localization parameters
- Regional settings parameters
- Security parameters
- Servlet parameters
- SSL parameters
- System information parameters
- System performance parameters
Information Retrieval (IR) expert parameters
The following table lists the startup parameters you can set from the Service Manager server's OS command prompt or from the Service Manager initialization file (sm.ini).
These parameters determine how Service Manager indexes and retrieves information using IR Expert.
| Startup parameter | Brief description |
|---|---|
| Information Retrieval (IR) expert parameters: ir_asynchronous | Defines whether the Service Manager server immediately updates information retrieval files (synchronously) or whether the server creates a schedule record to process the files (asynchronously) |
| Information Retrieval (IR) expert parameters: ir_autostop | Defines whether the Service Manager server stops an Information Retrieval (IR) search when a search term appears in more than 500 documents |
| Information Retrieval (IR) expert parameters: ir_boost_same_sequence | Defines whether the Service Manager server increases the search weighting boost for documents that match the query term sequence |
| Information Retrieval (IR) expert parameters: ir_cluster_closeness | Defines the percentage record similarity variance that records can have in an Information Retrieval search. |
| Information Retrieval (IR) expert parameters: ir_cluster_symbol | Defines the alphanumeric character that indicates that the system should perform a clustered query. |
| Information Retrieval (IR) expert parameters: ir_disable | Allows you to disable the IR keys on your existing Service Manager system, so that the upgrade process runs faster |
| Information Retrieval (IR) expert parameters: ir_language | Defines the language of the text that you want Information Retrieval to index |
| Information Retrieval (IR) expert parameters: ir_languagefiles_path | Defines the path to Information Retrieval language files that contain stop words, the stem dictionary, the suffix dictionary, and the normal dictionary |
| Information Retrieval (IR) expert parameters: ir_max_clusters | Defines the maximum number of clusters to return in an Information Retrieval search |
| Information Retrieval (IR) expert parameters: ir_max_relevant_answers | Defines the maximum number of relevant records an Information Retrieval search can return |
| Information Retrieval (IR) expert parameters: ir_max_shared | Defines the maximum bytes of shared storage that you want IR Expert to use |
| Information Retrieval (IR) expert parameters: ir_min_cluster_members | Defines the minimum number of records that Service Manager allows in any one cluster |
| Information Retrieval (IR) expert parameters: ir_minidf | Defines the minimum relevance ranking that search terms must have for Service Manager to include them in Information Retrieval (IR) search results |
| Information Retrieval (IR) expert parameters: ir_opt_path | Defines the IR option file path for the morphological analyzer. |
| Information Retrieval (IR) expert parameters: ir_prefix | Defines the path to the Information Retrieval (IR) database files that contain the index |
| Information Retrieval (IR) expert parameters: ir_query_drop_off | Defines the maximum percentage deviation from the original search term Service Manager can use to find related records |
| Information Retrieval (IR) expert parameters: ir_sql_limit | Determines how many records are fetched from an RDBMS in a combined IR and SQL query |
| Information Retrieval (IR) expert parameters: ir_term_drop_off | Defines the maximum percentage frequency that search terms can have in the Information Retrieval (IR) index for Service Manager to include them in search results |
| Information Retrieval (IR) expert parameters: ir_timelimit | Defines the maximum number of seconds that an Information Retrieval (IR) query can run |
Related topics
