Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- System performance parameters
- Startup parameter: agstackl
- Startup parameter: arraysizelimit
- Parameter: attachmentsegmentsize
- Parameter: memorypollinterval
- Parameter: strongtypecheck
- Startup parameter: anubisPollInterval
- Startup parameter: cache_clean_interval
- Startup parameter: cache_locks
- Startup parameter: cache_slots
- Startup parameter: dao_sessiontimeout
- Startup parameter: dao_threadsperprocess
- Startup parameter: dashboard_export_path
- Startup parameter: dashboardquerycache_enable
- Startup parameter: dashboardquerycache_dbtime
- Startup parameter: dashboardquerycache_expire
- Startup parameter: dashboardonreplicatedb
- Special parameters: detectkeyed
- Startup parameter: enableAnubisMonitor
- Parameter: gcthreshold
- Startup parameter: KMSearchEngineTimeout
- Startup parameter: maxgroupsperview
- Startup parameter: maxhttpreqresponse
- Startup parameter: maxKeepAliveRequests
- Startup parameter: maxloginspercluster
- Startup parameter: maxmemoryperthread
- Startup parameter: maxmsgsharedmemory
- Startup parameter: maxpagesize
- Startup parameter: memdebug
- Startup parameter: memmanager
- Startup parameter: precision
- Startup parameter: recordlistcount
- Parameter: semaphoreWaitTime
- Startup parameter: shared_memory
- Startup parameter: shared_memory_address
- Startup parameter: shutipc
- Startup parameter: tmpdirectory
- Startup parameter: unlockdatabase
- Startup parameter: usealtsignalstack
- Startup parameter: usemembar
- Parameter: vj_record_limit
- Parameter: vj_record_warning
Startup parameter: KMSearchEngineTimeout
Startup parameters change the behavior of the Service Manager server. You can always set a startup parameter from the server's operating system command prompt.
Parameter
KMSearchEngineTimeout
Description
This parameter defines a timeout value in seconds for all Knowledge Management search server hosts (including indexing hosts, search hosts, and load balancer hosts). The default is 20 seconds, and the minimum is 10 seconds.
This parameter is used to prevent overloaded KM search servers from causing Service Manager to hang. When a search server host hangs (for example, because of 100% CPU usage), the Service Manager server tries to connect to the search server repeatedly until the timeout of the connection. The Service Manager server then returns an error. See the example scenarios in the following table.
| Scenario | Behavior |
|---|---|
|
A search server hangs. From Knowledge Management > Configuration > Configure Search Servers, you select the server and click Verify Server. |
The Service Manager server tries to connect to the search server until the timeout of the connection. A dialog box appears as if the search server is down or disconnected: " |
|
A knowledge base is assigned with a cluster of load balanced search servers, and one of the search slaves hangs. From Knowledge Management > Configuration > Knowledgebases, you select the knowledgebase and click Full Reindex. |
The Service Manager server tries to connect to the slave search server until the timeout of the connection. A message appears as if the slave search server is down or disconnected: "
|
|
A master search server hangs. You attempt to search the knowledge bases. |
The SM server tries to connect to the master search server until the timeout of the connection. Your search then fails, and a dialog box appears as if the search server is down or disconnected: " |
Valid if set from
Server's operating system command prompt
Initialization file (sm.ini)
Requires restart of Service Manager server?
Yes
Default value
20 (seconds)
Possible values
No less than 10 seconds (if you specify a value less than 10, 10 is used.)
Example usage
Command line: sm -httpPort:13080 -KMSearchEngineTimeout:25
Initialization file: KMSearchEngineTimeout:25
Related topics
System parameters
Enter a parameter in the sm.ini file
System performance parameters
