Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Example: Function to control close button label in Change Management
Change Management uses the getCloseLabel() function to control what label to display on the Close button. The labels are Close Task, Close Change, or Close Phase. Included in this function is code to process a special case, Unplanned Changes, in the out-of-box system. This code can serve as an example for Administrators who need to customize the Close button label for other special cases.
The function is getCloseLabel(filename, currentPhase, file) in the ScriptLibrary file changeManagement. The details are as follows:
- function getCloseLabel(filename, currentPhase, file)
- filename: name of the table we are currently on, cm3r for Change record, cm3t for Task
- currentPhase: current phase of the change or task
- file: the file record
This function is currently called from the cm.view.display display screen.
Example:
$L.close.label=jscall("changeManagement.getCloseLabel", filename($L.filed), current.phase in $L.file, $L.filed)