Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- System security
- Encryption of configuration file settings
- Encryption of operator passwords
- Encryption of client keystore passwords
- Randomly generated master keys
- Inactivity timer
- Lockout feature
- System quiesce: Login restrictions
- Mandanten file security
- Multicompany mode
- Script utilities
- Security tables
- Secure Sockets Layer (SSL) encryption and server certificates
- Support of the HTTP Strict Transport Security protocol
- Trusted sign-on
- Common Access Card (CAC) sign-on
- SAML Single Sign-On
- FIPS mode
- Tokenization
Inactivity timer
The inactivity timer functionality closes user sessions that have been idle for a specified period of time. This feature is enabled by default and the time-out value is 30 minutes. System administrators can configure required settings and start or stop the inactivity timer.
Note You need the SysAdmin
capability word to configure and start/stop the inactivity timer.
Configure inactivity timer settings
Administrators can configure required settings at a system level and if needed, also an operator level, as described in the following table.
Note In a horizontal/vertical scaling environment, you need to configure the inactivity timer settings only once (that is, only on any one of your server nodes).
Configuration Level | Settings | Notes |
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Operator Level |
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System Level |
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Click System Administration > Ongoing Maintenance > System > Start Inactive Timer > Start Inact. |
The following table is an explanation of the settings described above.
Setting | Description |
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Allowed inactive time | This is a time limit that users can remain inactive until the inactivity timer closes their user session. |
Warning time |
This is an amount of time between the appearance of a warning message and the termination of the session. Caution The warning time should be no greater than the allowed inactive time. |
Exception list | This is a list of operators that the inactivity timer ignores. This list should include all operators that should not be logged out regardless of the type of license (Named or Floating license). |
When the inactivity timer settings take effect
Operator level settings take effect the next time the user logs in, while system level settings take effect for all new user sessions.
Note Internet Explorer on a Windows Server operating system that does not support audio cannot display the warning messages. The messages are blocked together with the notification sound.
Start the inactivity timer
Note Starting with SM9.32, the inactive.startup background process has been obsoleted. You no longer need to start this process in order for the inactivity timer functionality to work.
To enable the inactivity timer functionality for users, start the inactivity timer as follows:
- Click System Administration > Ongoing Maintenance > System > Start Inactivity Timer.
The inactive.setup.g form opens. - Type or select the inactivity timer record information. See Configure inactivity timer settings.
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Click Start Inact.
If you want to disable the inactivity timer functionality for all users, you can stop it as follows.
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Click System Administration > Ongoing Maintenance > System > Start Inactivity Timer.
The inactive.setup.g form opens.
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Click Stop Inact.
The Start Inact button is displayed.
After modifying your system level inactivity timer settings, you need to restart the inactivity timer as follows.
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Click System Administration > Ongoing Maintenance > System > Start Inactivity Timer.
The inactive.setup.g form opens.
- Modify the settings as needed.
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Click Save. Service Manager displays the message:
The inactive process has been set up to look for users idle after <n> minutes.
Respond to the inactivity warning message
Applies to User Roles:
All users
You may receive an inactivity warning message depending on the inactivity timer settings your administrator has configured. When this happens, you can respond as needed to either time out or extend your session.
The following table describes your actions in the Windows/web client and the corresponding inactivity timer behavior.
Client | Warning Message | Action |
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Web | A warning message displays in a pop-up window. | Click OK: Your session extends and the inactivity timer restarts counting. Click Cancel, press ESC, or make no response: The inactivity timer continues the counting and terminates your session in the end. |
Windows | A warning message displays in the toolbar. |
Perform any operation: Your session extends and the inactivity timer restarts counting. Make no response: The inactivity timer continues the counting and terminates your session in the end. |
Related topics