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Configure SAML SSO in Service Manager (using standalone IdM)

The SAML Single Sign-On (SSO) configuration in Service Manager (SM) involves the SM Server and web client (web tier, Service Request Catalog (SRC), or Mobility Client).

Prerequisites

Before you set up SAML SSO in your Service Manager (SM) system, make sure that your system meets the following conditions:

  • Has already the SM Server, and client (Web Tier, SRC, or Mobility Client) installed and running
  • Has already Microsoft ADFS installed and running

Setup procedure

The SAML SSO setup procedure on the Service Manager side includes the following steps:

Configure an LDAP integration in Service Manager

Configure IdM authentication in the Service Manager Server

Configure IdM authentication in the Service Manager web tier

Configure IdM authentication in SRC

Configure IdM authentication in the Mobility Client

Verify the SAML SSO setup for Service Manager

Related topics

Configure SAML SSO using the standalone IdM