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- Configure SAML SSO using the standalone IdM
- Install and configure the standalone IdM service
- Configure SAML SSO in Service Manager (using standalone IdM)
- Configure an LDAP integration in Service Manager
- Configure IdM authentication in the Service Manager Server
- Configure IdM authentication in the Service Manager web tier
- Configure IdM authentication in SRC
- Configure IdM authentication in the Mobility Client
- Verify the SAML SSO setup for Service Manager
- Troubleshoot Service Manager SAML SSO setup
Configure SAML SSO in Service Manager (using standalone IdM)
The SAML Single Sign-On (SSO) configuration in Service Manager (SM) involves the SM Server and web client (web tier, Service Request Catalog (SRC), or Mobility Client).
Prerequisites
Before you set up SAML SSO in your Service Manager (SM) system, make sure that your system meets the following conditions:
- Has already the SM Server, and client (Web Tier, SRC, or Mobility Client) installed and running
- Has already Microsoft ADFS installed and running
Setup procedure
The SAML SSO setup procedure on the Service Manager side includes the following steps:
Configure an LDAP integration in Service Manager
Configure IdM authentication in the Service Manager Server
Configure IdM authentication in the Service Manager web tier
Configure IdM authentication in SRC
Configure IdM authentication in the Mobility Client
Verify the SAML SSO setup for Service Manager
Related topics