Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Enable SSL encryption for published Web Services
If you want external Web Services clients to use an SSL connection with the Service Manager server, you must provide them with the CA certificate for the Service Manager server. If you purchased a server certificate, copy the CA certificate from the CA certificate keystore provided with your purchased certificate. If you generated your own server certificate by using a self-signed private CA certificate, copy the CA certificate from your private CA certificate keystore instead.
Note: We recommend you do not use the Service Manager sample server CA certificate because the sample certificate uses a canonical name (CN) for the server which will not match your actual server name. The best practice is to purchase or create a valid certificate for the Service Manager server in order to establish an SSL-encrypted connection with external web service clients.
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Copy the keystore that contains the CA certificate that signed your server's certificate, and send it to the systems running the external Web services clients. Out-of-box, the Service Manager uses a sample CA certificates keystore as part of the web tier.
Note: We recommend using a CA certificate that you created or purchased instead of the default Service Manager CA certificate.
- Import the CA certificate of the Service Manager system into the CA certificate keystore of the external Web Services client. You may use a tool like keytool to import Service Manager's CA certificate.
- Configure the external Web Services client to use the update CA certificate keystore. Follow the instructions for your Web Services client to set the path to the CA certificate keystore.
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Update the endpoint URL the external Web Services clients use to include the HTTPS protocol. For example,
https://myserver.mydomain.com:13443/SM/7/ws. Follow the instructions for your Web Services client to update the endpoint URL.Note: The endpoint URL must use the Service Manager server's common name (CN) as defined in the server certificate. For example, if the server certificate uses the name myserver.mydomain.com, then the endpoint URL must also use the name myserver.mydomain.com.
Note: If you want the external Web Service clients to download the Service Manager Web Service WSDL, point them to a URL using the following format:
https://myserver.mydomain.com:13443/SM/7/<Service Name>.wsdl
Related topics
Secure Sockets Layer (SSL) encryption and server certificates
Example: Generating a server certificate with OpenSSL
Example: Viewing the contents of a cacerts file
Enable SSL encryption for external Web Services
Update the cacerts keystore file
