Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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IPv6 supported address formats
IPv6 in Service Manager supports the following IP address formats.
Text representation
Service Manager supports text representation of IPv6 formats as defined in RFC 4291 (IP Version 6 Addressing Architecture).
IPv6 addresses are 128-bit identifiers for interfaces and sets of interfaces. In general, the standard IPv6 address is x:x:x:x:x:x:x:x
where each x
represents 1 to 4 hexadecimal digits, as shown in the following example:
2001:DB8:0:0:8:800:200C:417A
It is not necessary to specify the leading zeros of an individual field. However, you must have at least one hexadecimal character in each field. You can use ::
to represent one or more groups of 16 bits of zeros to avoid specifying the entire IPv6 address. However, you can only use the ::
one time. The ::
may also be used to compress the leading or trailing zeros of the IPv6 address. For example, the following two IPv6 addresses are equivalent:
FF01:0:0:0:0:0:0:101
FF01::101
Note You can use either of these representations when you configure IPv6 for use in Service Manager.
Address representation in mixed IPv4/IPv6 environments
According to the RFC 4291 (IP Version 6 Addressing Architecture) standard, the following format is used to handle mixed IPv4/IPv6 environments:
x:x:x:x:x:x:d.d.d.d
In this case, the xs are placeholders for the hexadecimal values of the six high-order 16-bit pieces of the address, and the ds are the decimal values of the four low-order 8-bit pieces of the address, which is the standard IPv4 representation. Therefore, you can specify an old IPv4 address in a mixed IPv4/IPv6 environment in either of the following, equivalent ways:
0:0:0:0:0:0:13.1.68.3
::13.1.68.3 //Uses :: to minimize the leading zeros of the IPv6 address.
Note In Service Manager this mixed use IPv4/IPv6 is not supported.
IPv6 addresses with a port number
To specify an IPv6 address together with a port number, enclose the IPv6 address in brackets as shown in the following example:
[2001:db8::1]:80