Customize System Navigator menu icons

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Applies to User roles: System Administrator

Service Manager provides out-of-box icons that you can use to customize the icons in the System Navigator. To do this, you only need to specify the name of the icon in the Icon field of the corresponding menu record. You can perform this task from either the web client or the windows client. The customized icons apply to both the accordion mode and the sidebar mode of the System Navigator.

Note

You can only specify an icon for a first-level menu item (menu group).
The System Navigator menu icons are available only when the enableSidebarMenu parameter in the web.xml file is configured as TRUE. For more information about the enableSidebarMenu parameter, see Web parameter: enableSidebarMenu.

For a complete list of the icons and their names, see Service Manager menu icons.

For more information about how to access the menu record, see Access menu records.

Related concepts