Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Link maintenance
- Data relationships and the link file
- Types of links
- Find functionality
- Fill functionality
- Fill functionality with multi-select
- Turn off multi-select functionality
- Virtual joining functionality
- Us.link
- Variables used in links
- Calling the us.link
- Skipping query writing
- Accessing $File/dates
- Find from and fill to a $ variable
- Find from and fill to an array structure
- The $fill.display and $fill.display.add functionality
- Access the link record
Data relationships and the link file
Link maintenance involves establishing relationships between data so that information residing in one file can form the link query that selects, displays, or copies information from another file.
A separate link definition can occur for each form.
When a field is linked to more than one table, the order in which the entries appear in the link record determines the order in which Service Manager searches them. First, Service Manager searches the table at the top of the list. If no records are found to satisfy the link query, it searches the tables lower in the list, from top to bottom. It stops searching when the query is satisfied, or it finishes searching all tables in the list.
Related concepts
