Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Entity Relationship Diagram creation utility
- Checklist: Creating an ERD record for an application
- What is the required input for ERD Create?
- Create an ERD definition
- Create an ERD record
- Modify an ERD record
- Create manual relationships
- What are Master link records?
- What are related link records?
- Associate a data policy record with an application
- Checklist: Generating a DDL file
- DDL mode
- Generate a DDL file
- Import a DDL file into a database modeling tool
Create manual relationships
Applies to User Roles:
System Administrator
An Entity Relationship Diagram (ERD) is a graphic description of the logical structure of a database. Database administrators often rely on conceptual and physical data models to understand the relationships among tables, records, and data, and to produce reports.
To create manual relationships in the ERD definition:
- Click Tailoring > Tailoring Tools > ERD Create Records.
- Click Search to display a list of existing records.
- Select an application name, and then select the Manual Relationships tab.
Note: The Manual Relationships tab enables you to define any relationship that is not automatically detected by Service Manager through link, erddef, and datadict records. You must identify the two files that are related and the specific fields that create the relationship. - Type a user-defined unique Name for the relationship.
- Type the name of a source file where the relationship originates in the From File text box.
- Type the name of a field in this file in the From Field text box.
- Type the name of a target file in the To File text box.
- Type the name of a field in this file in the To Field text box.
- Click Save.
- Click OK.
Related concepts
DDL mode
Entity Relationship Diagram creation utility
What are Master link records?
What are related link records?
What is the required input for ERD Create?
Related references
Checklist: Creating an ERD record for an application
Checklist: Generating a DDL file
Related tasks
Associate a data policy record with an application
Create an ERD record
Generate a DDL file
Import a DDL file into a database modeling tool
Modify an ERD record