Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Relationship Manager
Relationship Manager is a tool that can automatically discover entity relationships between tables and fields in your Service Manager system by querying the erddef, link, and relatedObjectMap tables, and then save the results in the relation table. It also enables you to manually create relationships and manage them.
Also, Relationship Manager provides output that is consumed by the Missing Reference Report utility and Entity Relationship Diagram utility.
Note To use Relationship Manager, you must have the SysAdmin capability word.
Using Relationship Manager, you can perform the following tasks:
- Automatically trigger a reload of all relationships in your system. See Build relationships .
- Find entity relationships for tables and fields with other tables. See Search for relationships between specific tables and fields.
- Manually add relationships. See Add a relationship record.
- Update invalid or fixed relationships. See Update an invalid or fixed relationship.
- Update the relationship definition of a relationship record. See Access the relationship definition of a relationship record.
Related concepts