Service Manager preferences

This Preferences dialog enables you to customize the Windows client.

To access Service Manager preferences, click Window > Preferences > Service Manager.

Preference Description Default setting
Client printing This preference allows users to access the client-side printing feature by using the Print icon in the Windows client. Web and Windows clients can also use the Print commands supplied by the web browser or Windows operating system. True
Client side load/unload This preference determines the destination of unload files. When enabled, Service Manager saves unload files on the client system. When disabled, Service Manager saves unload files on the server. Requires a client restart to take effect. True
Use form caching Form caching improves server responsiveness by reducing the need to load forms. True
Record list request count This preference specifies the number of records the client requests from the server when displaying a record list. The user can view additional records in the record list by advancing to the next page of records or by using the go to page option. The default value is set to maximize the server’s response time to client record requests. The fewer records the client requests of the server the faster the server can answer the query. 32
Image path This preference specifies the path to any custom images you want the Windows client to use. System administrators may use this preference to customize the Windows client to use custom branded images. None
Display names of missing images This preference determines if the Windows client displays the name and of any missing images. This preference is intended to make customizing the Windows client easier. False
DDE server name This preference determines the name the Windows client uses when acting as a DDE server for integrations with DDE applications such as computer telephony integration (CTI). HP_Service_Manager
Show line number

This preference displays line numbers in the comparison window when you perform application upgrades or apply application patches.

True

Related concepts

Preferences
Appearance preferences
Log preferences
Security preferences
Spell Checker preferences
Client parameters for Windows clients

Related tasks

Set Windows client preferences