Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Time Period Management process
The following is an sample process for Time Period Management:
- A System Administrator configures time period global settings.
- A Time Period Administrator configures time period categories, workflows, and approvals.
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A Time Period Analyst creates the following time period definitions:
- Creates the rules.
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Sets the ownership.
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Sets the affected services, locations, and departments.
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Checks the time windows.
- Submits the time periods for approval.
- An approver (or an approval delegate) approves the time period definitions. Once approved, the time periods are automatically published.
- A Time Period Administrator/Manager updates time period categories and types.
- An owner updates, maintains, or retire the time period definitions assigned to the owner.
- A Time Period Administrator/Manager unretires time period definitions if needed.
Related concepts
Time Period Management
Time Period Management concepts
Time period workflow
Time period occurrences
Time period recurrence rules
Time period security areas and roles
Related tasks