Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
Server
Follow these steps to back out the server upgrade:
-
Stop the Service Manager server.
-
Execute the PatchUninstall.bat on Windows or PatchUninstall.sh on Linux (the file is located in the <SM Installation>\_uninstall directory).
Note You can only use the server patch uninstallation tool if you have applied the current patch by using the server patch installation tool. Furthermore, you can only use the tool to restore a version that was backed up by the server patch installation tool.
-
When prompted, enter the full path of the Service Manager server backup directory. A list of the available backups is displayed.
-
Select the desired backup version and confirm your selection.
Note If you have a horizontally-scaled system, make sure that every server instance is replaced with its backup.
- If you have also loaded platform unload files required for your server changes, you must also roll back the application changes made by the unload files. See Applications.
-
Restart the Service Manager server.
If the tool fails to back out the server patch, the details are recorded in the PatchUninstall.log file.