Administer > Enable/Disable Timeout of a Browser Session

Enable/Disable Timeout of a Browser Session

It is possible to set a timeout for a Browser session if the UCMDB Browser is not used for a certain period of time. If the timeout is enabled and a user does not perform any actions in the UCMDB Browser for the set timeout period, then when the user tries to perform an action in the Browser a message appears for 2 seconds stating that the session has expired and the user is redirected to the Browser login page.

Note The default wait period for the timeout is 30 minutes. This value can be changed in the Java web.xml file, located at:


By default this timeout is disabled, but you can change this setting according to the following instructions.

  1. In UCMDB, go to Administration > Infrastructure Settings Manager > UCMDB Browser settings.
  2. In the Name column, choose Enable the Session Timeout.
  3. In the Value column, choose True or False (depending on whether you want to enable or disable the timeout) from the drop-down list .

  4. Click Save .
  5. Log out from the UCMDB Browser, and then log in again (this loads the new setting).