Use > Marketplace Portal > Requests > Review Requests > Approve a Request

Approve a Request

You can approve a request from the list of pending requests. This list includes the following information about the request:

  • Approval Status (This includes the personal approver status and the Overall Approval Status.)
  • Requester Name
  • Request Date
  • Requested Action
  • Initial and Recurring Prices

To approve a request

  1. In the Dashboard, in the More Actions section, select the Review Requests tile to open the Approvals view. By default, all requests are displayed by date, with the newest request listed first. If you are an approver of requests, all requests that require approval are displayed.
  2. Scroll up or down the list to browse for requests that show the approve icon .
  3. Click the icon to approve the selected request.
  4. In the Approve this request? dialog, click Yes. This action will start the fulfillment process and generate a service subscription.

Note The subscription you approved might not immediately show the status of Approved to the requester.

Approved Notifications

Dashboard: Select the Notifications tile to open the Notifications view and verify the new (Approved) status of the request.

Email: An email message that provides the new (Approved) status of the request is sent to the submitter.

Note If multiple approvers are required, the notification and email message are not issued until after the approval policy is satisfied.