Use > Marketplace Portal > Requests > Review Requests > Reject a Request

Reject a Request

You can reject a request from the list of pending requests. This list includes the following information about the request:

  • Approval Status (This includes the personal approver status and the Overall Approval Status.)
  • Requester Name
  • Request Date
  • Requested Action
  • Initial and Recurring Prices

To reject a request

  1. In the Dashboard, in the More Actions section, select the Review Requests tile to open the Approvals view. By default, all requests are displayed by date, with the newest request listed first. If you are an approver of requests, all requests that require approval are displayed.
  2. Scroll up or down the list to browse for requests that show the reject icon .
  3. Click the icon to reject the selected request.
  4. In the Deny this request? dialog, enter a brief explanation about why you are rejecting this request. This explanation will be visible to anyone who views this request.
  5. Click Yes.

Note The subscription you denied might not immediately show the status of Rejected to the requester.

Rejected Notifications

Dashboard: Select the Notifications tile to open the Notifications view and verify the new (Rejected) status of the request.

Email: An email message that provides the new (Rejected) status of the request is sent to the submitter.

Note If multiple approvers are required, the notification and email message are not issued until after the approval policy is satisfied.