Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Localize an additional setting

Applies to User Roles:

System Administrator

Once you add a new setting, such as record or format, you can localize the setting for all of the languages that are active in the system.

To add a setting within an area, follow these steps:

Click System Administration > Security > Areas.
Add optional search criteria and then click Search.
Click the area to update.
Click More or the More Actions icon and then select Administration > Edit/Delete Setting.
In the Edit Setting Info wizard, click Edit localized label. A list of the messages displays for the user's current language.
Click the item you want to localize and then type the applicable text to localize the label you created for the setting.
Click Save.
Continue selecting items until you have localized all the labels for the languages active in the system.
To localize the data in the settings for global lists or manual lists, use the record tag localization utility.