Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Administer > Database Administration

Database Administration

This section contains information about converting, maintaining, tuning, and troubleshooting your Relational Database Management System (RDBMS). The topics are intended for experienced ITSMA Service Management system and database administrators responsible for installing and implementing databases or individuals hosting Service Management data and assisting in database conversion.

Other information contained in this section:

Information required to configure and use Service Management databases
Practical information to learn about various methods used to perform queries against information contained in the database
Information and steps used to import, export, purge, and archive records
Information and steps used to run the Service Management out-of-box maintenance utilities
Information about how to use IR Expert
Database tuning and troubleshooting tips
Best practices and examples using out-of-box data

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