Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Administer > Calendar administration > Working with the calendar > Manage favorites (full calendar only)

Manage favorites (full calendar only)

Once you have created a filter, you can save the filtered data view as a favorite for reuse. The Manage Favorites feature enables you to add, update, delete, and open favorites.

Note To add, delete, or update a public favorite, you need the following security rights respectively, which are defined in the Calendar Administration security area (see Calendar security area and role):

Add Public Favorite
Delete Public Favorite
Update Public Favorite

To add a favorite, follow these steps:

Open the calendar, and create a filter. For details, see Create a filter (full calendar only).
Click Manage Favorites > Add.
Enter a name and description for the favorite, and select Public to make it public or leave Public unselected to make it private.

Note A public favorite is accessible to all calendar users, while a private one is accessible only to the user who created it.
Click Save.

To update a favorite, follow these steps:

Click Select Favorite, and then select a favorite from the list.

Alternatively, click Manage Favorites > Organize, click the Refresh button, select a favorite, and then click the Open button.

The calendar switches to the data view of the favorite.
On the filter panel, update the filter as needed. For example, add or delete filter fields/groups or update filter field values. For details, see Create a filter (full calendar only).
Click Manager Favorites > Update.
Optionally, update the name, description, and privacy setting.
Click Save. The favorite is updated.

To delete a favorite, follow these steps:

Click Manage Favorites > Organize.
Click Refresh to refresh the favorite list.

A refresh is needed in case other users create or update public filters while you are working with the calendar.
Select a favorite, and click the Delete button.
Click Yes to confirm the deletion. The favorite is deleted.

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