Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Administer > Database administration > Data persistence > Queries > Cross-table join query improvements > Example: Query more than two files

Example: Query more than two files

This query finds all open incidents that are assigned to my department:

var file = new SCFile("probsummary");
var sql = "SELECT ta01.*, ta03.dept.name AS dept.name FROM probsummary ta01 LEFT OUTER JOIN operator ta02 LEFT OUTER JOIN contacts ta03 ON  ( ta02.contact.name = ta03.contact.name )  ON  ( ta01.assignee.name = ta02.name )  WHERE ( ta01.flag = true and ta03.dept.name=$lo.dept)";
var success = file.doSelect( sql ) ;
while (success == RC_SUCCESS)
{
      success = file.getNext();
      
}

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