Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Administer > Database administration > Data persistence > Record retrieval > Single-record functions > Add a record

Add a record

Applies to User Roles:

System Administrator

Example: Add a record for the new contact, Bob Hoskins, to the contacts file.

To add a contact:

Open a form in Database Manager. For this example, open the contacts form.
Select the contacts file from the record list, and then click Search.
Enter the required values in the Business Information section of the Business tab, and other values as needed. For this example, enter:

Field Record value
Contact Name HOSKINS,BOB
Company Advantage
Click Add..

Field	Record value
Contact Name	HOSKINS,BOB
Company	Advantage

Database Manager adds the record, retains the input from the screen displayed and responds with the following message: “Contact Information record added.”

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