Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Integrate > HPE Release Control (RC) > Multi-tenant (multi-company) support > Enable multitenancy for Service Manager and UCMDB

Enable multitenancy for Service Manager and UCMDB

Applies to User Roles:

System Administrator

Note To support multitenancy, both ITSMA Service Management and RC must integrate with UCMDB. If you have deployed your RC integration without UCMDB, the multitenancy feature is not available.

To enable multitenancy for Service Manager and UCMDB, follow these steps:

Log on to Service Manager as a System Administrator.
Go to System Administration > Base System Configuration > Miscellaneous > System Information Record.
Select the Run in Multi-Company Mode check box under the General tab.
Select the HPE Universal CMDB check box on the Active Integrations tab.

Provide values for the following fields:

Field	Description
UCMDB webservice URL	Type the URL to the UCMDB Web Service API. The URL has the following format: `<UCMDB server name>:<port>/axis2/services/ucmdbSMService` Replace `<UCMDB server name>` with the host name of your UCMDB server, and replace `<port>` with the communications port your UCMDB server uses. Example: `<UCMDB.hp.com>`:8080/axis2/services/ucmdbSMService
UserId	The user ID of the user account that has permission to access the UCMDB Web Service API.
Password	The password of the user account that has permission to access the UCMDB Web Service API.
Multi-tenant UCMDB webservice URL	Type the URL to the UCMDB Web Service API. The URL has the following format: `<UCMDB server name>:<port>/axis2/services/UcmdbManagementService` Replace `<UCMDB server name>` with the host name of your UCMDB server, and replace `<port>` with the communications port your UCMDB server uses. Example: `<UCMDB.hp.com>`:8080/axis2/services/UcmdbManagementService
UserId	The user ID of the user account that has permission to access the multitenant UCMDB Web Service API. Example: sysadmin
Password	The password of the user account that has permission the access the multitenant UCMDB Web Service API. Example: sysadmin

Note In the UCMDB webservice URL and Multi-tenant UCMDB webservice URL fields, you do not need to enter http:// or any trailing slashes. You only need to provide the host name, port, and the Web Services API to the HPE Universal CMDB server.

Click Save.

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