Add a knowledge group

User role: System Administrator, KM Admin

Knowledge groups enable you to collect users into groups that have access to work with the same set of documents. A knowledge group might be the user for a department, a group of document authors, or a special group of users within your organization, such as subject matter experts.

To create a new knowledge group, follow these steps:

1. Click Knowledge Management > Administration > Knowledge Groups.
2. Type the name of the new knowledge group in Knowledge Group.
3. Type the name of the manager of the knowledge group in Manager Name.
4. Type the names of the members of the knowledge group in the Operators area.
5. Click Add.

To copy and rename an existing knowledge group, follow these steps:

1. Click Knowledge Management > Administration > Knowledge Groups
2. Click Search.
3. Select a knowledge group from the list.
4. Click Copy/Rename.
5. Type a new name for the knowledge group in Knowledge Group.
6. Select Copy or Rename.
7. Click Finish.
8. Type a new name of the manager of the knowledge group or keep the current manager.
9. Type the names of the members of the knowledge group or keep the current members in the Operators area.
10. Click Save and the OK.