Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Use > Service Catalogs > Service Catalog management > Service Catalog security areas and roles

Service Catalog security areas and roles

Service Manager provides the following out-of-box security areas and security roles to control access to the Service Catalog module.

Security areas

Service Manager provides two out-of-box security areas for the Service Catalog module. To access these security areas and view the Service Catalog access rights of different security roles, go to System Administration > Security > Areas.

Area	Description
Service Catalog	This area contains the default security rights and settings for categories, bundles, and items. The rights will be copied to new roles created for this area. However, the settings will only be inherited if there are no settings specified on the role.
Service Catalog Configuration	This area contains the default security rights and settings for Service Catalog administration. The rights will be copied to new roles created for this area. However, the settings will only be inherited if there are no settings specified on the role.

The following table describes their default rights.

Area	View	New	Update	Delete/Close	Modify Template
Service Catalog	True	False	Never	Never	False
Service Catalog Configuration	True	True	Always	Always	True

Security role

Service Manager provides one out-of-box security role, Service Catalog Administrator, for the Service Catalog module. To access this security role and its rights and settings, go to System Administration > Security > Roles. This role has full administration rights to the Service Catalog and Service Catalog Configuration security areas. The following table lists the rights of this role to different security areas.

Area	Rights
Calendar Administration	Partial Rights
Change	Partial Rights
Change Management Configuration	No Rights
Change Tasks	Partial Rights
Common Configuration	Partial Rights
Incident	Partial Rights
Incident Management Configuration	No Rights
Incident Tasks	Partial Rights
Knowledge	No Rights
Knowledge Administration	No Rights
OO Integration for Tasks	Partial Rights
Problem	Partial Rights
Problem Management Configuration	No Rights
Problem Tasks	Partial Rights
Report	No Rights
Report Configuration	No Rights
Report Schedule	No Rights
Request	Partial Rights
Request Management Configuration	No Rights
Request Tasks	Partial Rights
Security	No Rights
Service Catalog	Admin Rights
Service Catalog Configuration	Admin Rights
Service Desk	Partial Rights
Service Desk Configuration	No Rights
Service Level Management	Partial Rights
Service Level Management Configuration	No Rights
Survey	No Rights
Survey Configuration	No Rights
Tailoring	No Rights
Timeperiod	Partial Rights
Timeperiod Configuration	No Rights

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