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- HPE Application Lifecycle Management/Quality Center (ALM/QC)
- Defects and Requirements Exchange with HPE Service Manager and HPE Application Lifecycle Management Installation and Administration Guide
- Synchronization Concepts
- Planning the Deployment
- Installing and Configuring QC/ALM Synchronizer
- Configuring Links in QC/ALM Synchronizer
- Integration Account
- SM Change -> QC/ALM Defect
- SM Change -> QC/ALM Requirement
- SM Problem -> QC/ALM Defect
- QC/ALM Defect -> SM Problem
- SM Problem <-> QC/ALM Defect
- Upgrading the Integration
- Error Messages
- Defects and Requirements Exchange with HPE Service Manager and HPE Application Lifecycle Management Installation and Administration Guide
Introduction to this guide
This document describes how to configure and deploy the integration components
- HPE Service Manager (SM)
- HPE Quality Center (QC)
- HPE Quality Center Synchronizer (QCS)
Note As of version 11.00, HPE Quality Center is known as HPE Application Lifecycle Management (ALM); as of version 1.40, HPE Quality Center Synchronizer (QCS) is known as HPE ALM Synchronizer.
This document also describes how to configure and test synchronization links between QC/ALM and SM.
Note This document contains numerous examples that use the SM and QC/ALM default installation configuration and databases. Your particular configuration may differ significantly. The example synchronization configuration may also differ significantly from your requirements.
The target readers include HPE Consultants and/or Application Administrators who must set up and maintain QC/ALM Synchronizer, ensuring that the synchronizer meets all user organization procedural requirements. This document assumes that the reader is an experienced user of either Service Manager or QC/ALM (but not necessarily of both), and therefore describes only the basics of both SM and QC/ALM.
References
- HPE Quality Center Synchronizer User’s Guide / HPE ALM Synchronizer User’s Guide
- HPE Quality Center Administrator's Guide / HPE ALM Administrator's Guide
- HPE Service Manager Installation Guide
- HPE Service Manager Help Center
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