Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Develop > Tailoring > Links > Posting > Confirming the posting routine

Confirming the posting routine

A confirmation function is available in Posting that posts the new contact information to the target file, but waits for user approval before updating the record. The target file is open to the user, who can edit any of the information before confirming the update. For example, when the Posting routine from Change Management creates a new Contact record, only the fields specified in the Link record populate. At some point, the record must be complete. When the confirmation feature is active, the new Contact record opens to the user when Posting occurs. The user can complete the contact information form, save the record, and then return to the request without leaving Change Management.

Note: This feature is available in both the automatic and the manual Posting modes.

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