Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Consume an external Web Service
- Use the WSDL2JS utility
- Best practices for writing a JavaScript to consume a Web Service
- Date/Time handling
- Example: Interface to another system
- Web Services with a proxy server
- Connecting to a secure Web Service
- Use SSL connections to connect to an external Web Service
- Web Services connections through a firewall
Web Services with a proxy server
It is possible to consume Web Services through a proxy server in Service Management. The proxy server settings allow your Service Manager server to connect to remote sites and download the WSDL for the remote Web Services. The following parameters have to be added to the sm.ini file for the Web service to connect through a proxy server.
- JVMOptionX:-Dhttp.proxyHost=proxyserver.domain.company.com
- JVMOptionY:-Dhttp.proxyPort=<port number, 8088>
You can also specify a list of hosts to bypass the proxy:
JVMOptionZ:-Dhttp.nonProxyHosts="*.americas.hpqcorp.net|localhost"
The http.nonProxyHosts property indicates the hosts which should connect directly and not through the proxy server. The value can be a list of hosts, each separated by a |, and in addition a wildcard character (*) can be used for matching.
The X, Y and Z represent three consecutive numbers. The first JVMOption in the sm.ini will be number 1, the next will be number 2 and 3 etc. If these three are the only JVMOptions in your sm.ini, they will be:
- JVMOption1:-Dhttp.proxyHost=proxyserver.domain.company.com
- JVMOption2:-Dhttp.proxyPort=<port number, e.g. 8088>
- JVMOption3:-Dhttp.nonProxyHosts="*.domain.company.com|localhost"
We welcome your comments!
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