Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Develop > Wizards Guide > Wizards Overview > Wizards versus scripts

Wizards versus scripts

Service Manager wizards have much in common with the Service Manager scripts utility, a legacy tool that has been part of the system tailoring utilities for many releases. Wizards go beyond scripting, enabling much greater functionality and flexibility.

A major advantage of wizards over scripts is security. Wizards are more robust and ensure data integrity, which scripts cannot do.

Unlike scripts, wizards allow you to specify the format control and display screen; you are not limited to the format control for a particular form, or to a particular display screen.

In addition, wizards themselves can call Format Control records and processes. Wizards do not allow direct calls to RAD applications.

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