Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > Application Setup > Controlling user access and security > User roles > Request Management user role descriptions

Request Management user role descriptions

The following table describes the responsibilities of the HPE Service Manager Request Management user role descriptions.

Role	Responsibilities
Request Administrator	Administer Request Management applications.
Request Approver	Approve requests before they can be processed and filled.
Request Coordinator	Coordinate requests. May also be responsible for receiving things into inventory.
Request Helpdesk Tech	Provide helpdesk assistance for opening new item requests. Process service requests. Oversee the request process through its cycle back to the customer.
Request Procurement Manager	Process requests through the system. May be required to update inventory data when requested items arrive.
Request Reviewer	Evaluate a Request Management quote for potential errors. A reviewer may not necessarily have approval rights.
Requestor	Initiate a request through Request Management and search and view request records.