Use > Incident Management > Incident Management administrator tasks > Incident Management downtime records > Create a downtime record

Create a downtime record

Applies to User Roles:
System Administrator

As part of monitoring the availability of devices in the system, a System Administrator creates downtime records for a specific device.

To create a downtime record:

  1. Click System Administration > Base Configuration > Monitoring > Downtime.
  2. Type the applicable data in the Logical Name, Location, Contact Name, Type, and Table Name fields.
  3. Click Add.
  4. Click OK.
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