Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
- Client parameters for Web clients
- Web parameter: acceptfastinfoset
- Web parameter: acceptBrowserLang
- Web parameter: antiCSRFEnabled
- Web parameter: applicationIcon
- Web parameter: autoCloseMaskDelay
- Web parameter: autoCompleteDelayTime
- Web parameter: autoCompleteListSize
- Web parameter: autoCompleteMinChars
- Web parameter: autoSubmit
- Web parameter: cacerts
- Web parameter: comfillAutoComplete
- Web parameter: compactLayout
- Web parameter: compress_soap
- Web parameter: customize-folder
- Web parameter: disableKeyHelp
- Web parameter: disableLoginAutoComplete
- Web parameter: enableExitConfirmMessage
- Web parameter: enableListFrameStateRetain
- Web parameter: enableRecordlistOddEvenRowStyle
- Web parameter: enableSidebarMenu
- Web parameter: enableTableMagnify
- Web parameter: helpServerContext
- Web parameter: helpServerHost
- Web parameter: helpServerPort
- Web parameter: honorUrlHost
- Web parameter: honorUrlPort
- Web parameter: isCustomAuthenticationUsed
- Web parameter: JCEProviderClassName
- Web parameter: JCEProviderName
- Web parameter: labelbgunderline
- Web parameter: lockWaitTimeout
- Web parameter: log.properties
- Web parameter: maskMessageDelay
- Web parameter: maxattachuploadsize
- Web parameter: maxtotalattachuploadsize
- Web parameter: maxGroupCacheSize
- Web parameter: maxGroupSize
- Web parameter: maxMessageNumber
- Web parameter: openTabsSoftLimit
- Web parameter: preventDuplicatedAttachmentName
- Web parameter: querySecurity
- Web parameter: recordListArrayDisplayStyle
- Web parameter: recordListArrayMaxChars
- Web parameter: refreshMessages
- Web parameter: refreshMessagesInterval
- Web parameter: secureLogin
- Web parameter: serverHost
- Web parameter: serverPort
- Web parameter: session-timeout
- Web parameter: showAddFavButton
- Web parameter: showFavMgrButton
- Web parameter: showHelp
- Web parameter: showNavIcon
- Web parameter: showReloadNavButton
- Web parameter: socketReadTimeout
- Web parameter: sortNavItems
- Web parameter: ssl
- Web parameter: sslPort
- Web parameter: startDayOfWeek
- Web parameter: tracesoap
- Web parameter: unmaskDeferMillis
- Web parameter: useJavaDynamicVersioning
- Web parameter: useServertabs
- Web parameter: viewactivenotes
- Web parameter: viewcontexthelp
- Web parameter: viewpromptforsave
- Web parameter: viewrecordlist
- Web parameter: message display properties
Web parameter: helpServerContext
Web parameters change the behavior of the web clients that connect to the web tier. You can set some of these parameters from the web client login URL, some from the web tier configuration file (web.xml), and some from both.
Parameter
helpServerContext
Description
This parameter defines the context path when deploying the Service Manager help on a web server (for example, Apache). The context path refers to the name of the virtual directory where the Service Manager help is installed. It excludes the web server’s document directory path. For example, if the help is deployed in C:/Apache/2.2/htdocs/sm_help, the document directory path is C:/Apache/2.2/htdocs/ and the virtual directory name is sm_help. Therefore, the context path is sm_help.
Note
- You need to define this parameter only if you deploy the Service Manager help in a virtual directory within your web server’s root document directory. Once you have added this parameter to the web tier's web.xml, Service Manager will launch the Help Server using this URL: http://<helpServerHost>:<helpServerPort>/<helpServerContext>.
- If this parameter is not included in the web.xml, Service Manager will launch the Help Server using http://<helpServerHost>:<helpServerPort>/help.
Valid if set from
Web tier configuration file (web.xml)
Requires restart of the web applications server?
Yes
Default value
help
Possible values
Relative paths from the web server’s document directory (such as "sm_help," or "sm/help")
Example usage
<init-param>
<param-name>helpServerContext</param-name>
<param-value>sm/help</param-value>
</init-param>
<init-param>
<param-name>helpServerContext</param-name>
<param-value/>
</init-param>
Related concepts
System parameters
Web tier parameters
Related tasks
Enter a parameter in the web client URL
Enter a parameter in the web.xml file
Related references
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hp.com.
Help Topic ID:
Product:
Topic Title:
Feedback: