Administer > System Configuration Parameters > Client parameters for Web clients > Web parameter: isCustomAuthenticationUsed

Web parameter: isCustomAuthenticationUsed

Web parameters change the behavior of the web clients that connect to the web tier. You can set some of these parameters from the web client login URL, some from the web tier configuration file (web.xml), and some from both.

Parameter

isCustomAuthenticationUsed

Description

By default, HPE Service Manager authenticates web client users by comparing the user name and password to a matching operator record in the system. To enable trusted sign-on you must disable the default authentication method. This causes HPE Service Manager to send the current user name in the HTTP header. Trusted sign-on uses the user name to determine if a web client is already authenticated or not.

Caution: You should only disable this parameter if you are using a trusted sign-on configuration. Disabling this parameter without a trusted sign-on configuration will prevent your web client users from logging in to HPE Service Manager.

Valid if set from

Web tier configuration file (web.xml)

Requires restart of the web applications server?

Yes

Default value

true

Possible values

true (Enabled)

false (Disabled)

Example usage

<context-param>
  <param-name>isCustomAuthenticationUsed</param-name>
  <param-value>false</param-value>
</context-param>