Develop > Processes and Best Practices Guide > Knowledge Management Overview > RACI Matrix For Knowledge Management

RACI Matrix For Knowledge Management

A Responsible, Accountable, Consulted, and Informed (RACI) diagram or RACI matrix is used to describe the roles and responsibilities of various teams or people in delivering a project or operating a process. It is especially useful in clarifying roles and responsibilities in cross-functional/departmental projects and processes. The RACI matrix for Knowledge Management is shown in the following table.

RACI Matrix For Knowledge Management

Process ID

Activity

Knowledge Contributor

Knowledge Analyst

Knowledge Expert

Knowledge Manager

Knowledge User

ST 7.1

Contribute and Approve Knowledge

R

R

C

A/R

ST 7.2

Search, View and Utilise Knowledge

A

R

ST 7.3

Maintain and Continually Improve Knowledge

R

R

R

A/R