Request billing

By integrating HPE Service Manager with HPE Asset Manager, you can view the request billing report in HPE Asset Manager.

You can find the "Cost of SM Service Request" widgets in the Homepage widgets library of HPE Asset Manager. If you want to show these widgets in anyone’s homepage, you need to manually add them. For more instructions on adding widgets to homepage, see the "Customizing Web Clients > Homepage of the Web Client" section in the Asset Manager Tailoring guide.

All credit type expense line records will be assigned to the IT Finance billing center, which you can find in the out-of-box database of Asset Manager. If you do not want to use the IT Finance billing center in your production environment, you can change the Connect-It scenarios to allocate a new billing center.